- Medical, Dental, Vision, Life Insurance
- Long & Short Term Disability
- 401K (with match program)
- Vacation Time (80 Hours)
- Sick Time (40 Hours)
-
Front Desk Supervisor
3 weeks ago
CoralTree Hospitality Group St Louis, United StatesAssist with the day to day management of the Front Office operations. Demonstrate the ability to effectively interact, coordinate, and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. reservations, g Front Desk, Supervisor, Opera ...
-
Front Desk Supervisor
23 hours ago
Hampton Inn & Suites St Louis, United States4200 Midamerica Lane · South St. Louis · I-55 & Butler Hill Road · Starting Pay: $17.75 per hour · We are seeking a friendly, energetic and dependable Front Desk Supervisor to join our team of professionals The scope of this position is to ensure the satisfaction of our guest ...
-
Front Desk Supervisor
3 weeks ago
Caesars Entertainment Corporation Saint Louis, United StatesAt Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. · Our Caesars family is driven by our Mission, Vision and Values. We take ...
-
Front Desk Supervisor
3 weeks ago
Arch Amenities Group St Louis, United StatesJob Description · What you will be doing · Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operato ...
-
Front Desk Supervisor
4 weeks ago
Moonrise Hotel Saint Louis, United StatesJob Description · Job DescriptionJob Description: · The main responsibility is to supervise the Front Office team to drive memorable guest interactions and smooth operations resulting in excellent guest satisfaction. Respond in a professional and courteous manner to arriving, dep ...
-
Front Desk Supervisor
3 weeks ago
Magnolia St. Louis St Louis, United StatesOverview: · This position shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, ...
-
Front Desk Supervisor
2 weeks ago
Caesars Entertainment St Louis, United StatesAt Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. · Our Caesars family is driven by our Mission, Vision and Values. We take ...
-
Front Desk Supervisor
3 weeks ago
Schahet Hotels Ballwin, United StatesGENERAL OVERVIEW: Oversees the front desk operation during the shift while ensuring guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. · REPORTING RELATIONSHIP: Responsible to guests. Reports directl ...
-
Front Desk Supervisor
3 weeks ago
The Edge Fitness Clubs Saint Ann, United StatesWho We ARE: When you work for the Best. Gym. Ever, you join the Best. Team. Ever. Our corporate office reflects the culture of our gyms. We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rollin ...
-
Rehab Aide-Part Time Days
3 weeks ago
SSM Health St. Louis, United States Part timeJob Highlights: · Do you want to work in a tremendous and successful department? A department with a collaborative culture that does not leave anyone on an island, works together as a team, and provides input to each other on patient care. · Then join the team at Saint Louis Univ ...
-
Mathematics Teacher
2 weeks ago
Ferguson-Florissant School District St. Louis, United StatesInnovation High School at Cool Valley , Located at 1351 S Florissant Rd. in Ferguson, Missouri. Innovation is committed to challenging students to achieve academic excellence and personal success by providing state-of-the-art instruction and a challenging curriculum within awarm, ...
-
Licensed Physical Therapy Assistant, PRN
3 weeks ago
SSM Health St. Louis, United States Part timeJob Highlights: · We have an exciting opportunity for a Physical Therapy Assistant to join our team. In this role, you will work under the supervision of a physical therapist, providing therapy services to inpatients and outpatients with various diagnoses. Your responsibilities ...
-
Site Reliability Engineer
2 weeks ago
LTIMindtree St Louis, United StatesAbout US: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
-
RV Park Clerk
1 week ago
DraftKings at Casino Queen East St. Louis, United StatesOur philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company ...
-
Office Supervisor-Cardiology- St. Louis
16 hours ago
Mercy St Louis, United StatesThe Office Supervisor will be responsible for will have oversight of offsite clinics (rotation of 1 provider/3 coworkers per site - 5 sites total), supervising both MA's and PSR's; ensuring adequate coverage at all times, participating in annual performance reviews with the Pract ...
-
Support Services Associate
4 weeks ago
Covenant House Missouri St Louis, United States Part timePURPOSE OF POSITIONCovenant House Missouri (CHMO) welcomes youth who are runaway, trafficked, at-risk, or experiencing homelessness with unconditional love, absolute respect and a place to call home. Beyond shelter and basic needs, we deliver transformative solutions to help youn ...
-
InnKeeper
1 week ago
Schulte Hospitality Group Saint Louis, MO, United StatesSchulte Hospitality Group is seeking a dynamic, service-oriented Director of Rooms to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and ex ...
-
Support Services Associate- Part-time/PRN
3 weeks ago
Covenant House Missouri Saint Louis, United States Part timeJob Description · Job DescriptionPURPOSE OF POSITION · Covenant House Missouri (CHMO) welcomes youth who are runaway, trafficked, at-risk, or experiencing homelessness with unconditional love, absolute respect and a place to call home. Beyond shelter and basic needs, we deliver t ...
-
Manager Technical Services
2 hours ago
Washington University in St. Louis St Louis, United StatesScheduled Hours · 40 · Position Summary · As the manager of the WashU IT deskside support team on the Danforth Campus, this role will implement efficient troubleshooting protocols, and provide hands-on guidance to deskside support technicians. The ideal candidate will develop ...
-
Family Court
1 day ago
St. Louis County, MO St Louis, United StatesSalary: See Position Description · Location : Clayton, MO · Job Type: Full-Time · Job Number: · Department: Family Court · Opening Date: 05/31/2024 · Closing Date: 6/21/2024 11:59 PM Central · Description · The Family Court of St. Louis County is hiring for a Detention Sup ...
Front Desk Supervisor - St Louis, United States - Moonrise Hotel
Description
Job Description:
The main responsibility is to supervise the Front Office team to drive memorable guest interactions and smooth operations resulting in excellent guest satisfaction.
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
As a supervisor you will be a role model, sharing your expertise and continually inspiring the Front Office team.You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, upcoming reservations are entered correctly, all necessary supporting bills and vouchers are attached for direct settlements.
Duties and Responsibilities:
Upholds Moonrise Hotel and Four Diamond Standards at all times. Ensuring he/she is a model example for the Front Office team.
Coach associates to provide guest with an unforgettable experience.
Ensure all special request are followed completed and handled appropriately.
Responds to telephone calls and in-person inquiries regarding reservations, hotel information and guest concerns.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems and coach and counsel the Front Office team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Assist all departments when needed during high volume periods; such as Housekeeping, Valet, and Reservations.
Ensure cleanliness of Front Office desk, lobby and hotel grounds.
Maintain knowledge of all Moonrise Hotel and Industry safety standards and protocols.
Works with security to ensure the safety of guest and employees.
Will need to be able to navigate third party extranets and Windsurfer reservations interface.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Holds accountability for being Manager on Duty in absence of Front Office Manager/ Assistant Front Office Manager.
Required Experience:
PREREQUISITES:
A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure. Knowledge of Opera / Fidelio / or other similar world Class Property Management Systems is required.
Intermediate to advance computer knowledge.
Intermediate knowledge and experience in Microsoft Office Programs such as Word, Excel, Power Point.
Must be able to work a variable schedule to reflect business needs, including weekends, AM, PM and overnight shifts.
Must be able to remain in a stationary position for up to 50% of the time.
Must be able to lift 50lbs, bend, stretch, and stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/ or run.
EDUCATION:
Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field.
EXPERIENCE:
Minimum 1 year work experience as Front Desk Associate or Reservations position.
Benefits:
After 90 days of employment
