Front Desk and Sales Coordinator - Mesa, United States - Arizona Performance Institute- Physical Therapy & Sports Performance

Description

AZPI Front Desk and Sales Coordinator Job Description

Are you the person who can walk into a room and light it up? Do you thrive on creating memorable first encounters? Arizona Performance Institute is looking for a charismatic and confident professional to be the heartbeat of our dynamic team as our Front Desk and Sales Coordinator (AKA Chief of First Impressions).

Key Responsibilities:


Craft Exceptional Experiences:

Welcome each patient and visitor with your radiant energy, ensuring their first moments with us set the tone for an outstanding visit.

Your mission is to make each interaction unforgettable, greeting them in a courteous and professional manner.


Drive Success:
You're not just filling our schedule; you're filling it with purpose.

Your savvy communication skills ensure our calendar is packed with appointments that make a difference, driving our growth and enhancing our clients' journey.

Answer phone calls, respond to inquiries, and schedule appointments accurately and efficiently.


Be the Hub:

Act as the central pulse of our office, juggling calls, coordinating appointments, and ensuring the smooth operation of our front desk with poise and vigor.

Verify patient information, insurance details, and obtain necessary authorizations, all while maintaining accuracy and confidentiality.


Problem Solver Extraordinaire:

Handle inquiries and concerns with a winning combination of charm and efficiency, ensuring every client's needs are met with swift precision.

Collect co-payments, payments for services, and reconcile daily transactions, providing seamless administrative support to our clinical team.


Administrative Maestro:

Maintain patient records, coordinate with therapists and staff to manage patient flow, and assist patients with completing necessary forms and paperwork.

Keep our reception area and waiting room clean and organized, handle incoming and outgoing communications, and monitor inventory of office and clinic supplies.

Compliance Champion:
Adhere to HIPAA regulations and maintain patient confidentiality at all times.

Participate in training programs and meetings to stay updated on clinic policies and procedures, ensuring our operations are always in line with the highest standards.

Versatile Support:

Assist with billing and insurance claims processing as needed, providing invaluable support to our team and ensuring the seamless operation of our clinic.

Perform other duties as assigned by management.


The Rockstar We're Looking For
-
Patient Experience Prodigy:Proficient in scheduling, coordinating with healthcare providers' schedules, and managing patient flow, you ensure seamless clinic operations.
-
Healthcare Extraordinaire:Knowledgeable in medical claims and billing terminology, or eager to learn, you enhance healthcare efficiency.
-
Educational Foundation:Possessing a high school diploma or GED, your academic background complements your exceptional skills.
-
Multitasking Maestro:Juggling various tasks simultaneously, from answering calls to scheduling appointments, you excel in efficiency.
-
Detail-Oriented Dynamo:Meticulously recording patient information and processing paperwork, you uphold medical record integrity and patient safety.
-
Sales Savvy Superstar:Excelling in sales, communication, and customer service, you create memorable interactions.
-
Endurance Champion:Tackling the workday with resilience, you thrive whether standing or sitting for extended hours.
-
Deadline Dynamo:Meeting tight deadlines with precision and poise, you consistently deliver results.
-
Tech-Savvy Navigator:Mastering multiple software systems effortlessly, you ensure smooth digital operations. Your proficient computer skills streamline operations at every turn.
-
Occasional Explorer:Ready for local day-travel opportunities, you embrace new experiences with enthusiasm.


Join Us:


Schedule:

• Monday to Friday

Ability to Relocate:

• Mesa, AZ 85212: Relocate before starting work (required)

Work Location:
In person