Director - Digital Technology, Noc Load Planning - Chicago, United States - United Airlines

United Airlines

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description:

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation.

Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another.

It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce.

And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline.

Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled.

From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work.

Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do.

United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities:

Communicate strategy, goals, and measurable components to drive success and accountability across the organization
Act as the point of contact and facilitate the work request demand and prioritization process
Advance, assist, and follow through on the resolution of issues related to the delivery of technology solutions
Establish and maintain strong business relationships with both senior and operating level business leaders to ensure effective delivery of business deliverables and technology solutions
Stay abreast of business strategy, goals, objectives, and operational performance
Educate business partners on roles, responsibilities, processes, and work required to ensure effective delivery of new technology solutions
Supervise and lead projects to ensure delivery of work requests and projects are within committed budget, on schedule, and the quality of individual projects meets the overall department performance goals
Aligning with business partners on delivery success criteria and ensuring technology solutions follow architectural standards
Provide cost estimates and business case updates
Accountable for identifying needs, securing commitments and monitoring progress of tasks from internal and external service provider teams
Guide teams in designing, building, testing, and deploying changes to existing software
Ensure adherence to code scanning and other security protocols are adhered to during releases
Empower, mentor, and develop team members
Establish department and individual's goals including performance reviews and career and performance plans
Responsible for developing and maintaining an overall sourcing plan which includes creative sourcing options and alternatives to ensure supply capacities meet work demand, role and skills required and cost objectives
Assess and recommend improvements to the organization structure, roles, and responsibilities

Qualifications:

What's needed to succeed (Minimum Qualifications):

Bachelor's degree in Computer Science, Engineering or Business Administration

- +10 years of management experience in an IT or leadership related role focused on operational systems

Prior experience in complex cloud migrations using third party service providers
Experience required in 24x7 operational systems, third party vendor management for large SaaS solutions
Prior experience managing critically important systems as well as large scale program management and operational excellence
Must be legally authorized to work in the United States for any employer without sponsorship

What will help you propel from the pack (Preferred Qualifications):

Master of Science degree in Computer Science or Master of Business Administration
Familiar with working within a multidisciplined, crossfunctional technical organization with matrixes reporting relationship
Experience in travel industry is a significant plus

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT