Associate Director, Major Accounts - Chicago, United States - Sirius XM

Sirius XM

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities:

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices.

Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world.

Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting.

No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM
Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe

How you'll make an impact:

The Associate Director, Major Accounts is a people manager role that helps oversee a strategic team of Client Services individual contributors while also leading one or more specialized business function(s).

The specialized business function(s) may be a business vertical or operational function that serves across the Client Services organization. The Associate Director has proven experience in the area(s) of the specialization that sets them apart.

There is a clear ongoing business need for the specialized business function(s) that is further elevated by having the Associate Director role to oversee and take responsibility for its development needs.

The area of specialization may change or morph over time as business progresses and areas of need evolve.

This role does not function alone and partners extremely close with a Client Services Director in driving key business areas.

What you'll do:

Directly manage a team of individual contributors and oversee the daytoday operations including staff management, workload distribution, organizational strategy and deployment, training/onboarding, and troubleshooting
Ensure adoption of new systems and play a major role in change management
Act as main point of contact for all sales operations questions, support and escalations from sales leaders.
Maintain regular meetings with sales leaders to understand sales channel/territory priorities and provide updates on planning, account management, and underdelivery issues
Provide handson assistance in developing realistic project timelines for custom initiatives by engaging with crossfunctional teams
Provide team members with thorough ad product support on all supported ad executions and provide clear direction to team members
Annual strategic planning for business channels overseen, determining key areas of focus, talent distribution, success metrics tracking and achievement
Pulse on key accounts and agencies, contribute strategic vision for related account management
Work with Director to develop team skills, trainings, organizational reporting and process

What you'll need:

Minimum 7 years Digital Media experience; Advertising Sales, Account Management/Sales Operations, Marketing or Media
Extremely motivated, proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner
Excellent client service and verbal and written communication skills; results driven with strong analytical skills
Affinity for digging into research and crafting audience narratives
Enjoy working in a collaborative team environment, sharing knowledge across the department
Exercises independent judgment, methods and techniques and evaluation criteria for obtaining results
Knowledge of programmatic
Influences decisions within Client Services and across the broader organization
Experience working with major brands demonstrating an advanced level of experience in brand marketing, competitive landscape, local market and other media
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
Must have legal right to work in the U.S.

Our goa