Jobs
>
Lakeland

    Customer Service Rep I - Lakeland, United States - HomeTeam Pest Defense

    HomeTeam Pest Defense
    HomeTeam Pest Defense Lakeland, United States

    2 weeks ago

    Default job background
    Description

    Overview:

    At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star player.

    Apply in minutes from your mobile phone

    Responsibilities:

    As a HomeTeam Customer Service Representative, you can expect to:

    • Provide positive customer experiences that significantly affect the customers likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
    • The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
    • Provide information to prospects and initiate new service
    • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
    • Resolving customer problems with invoices and billing questions
    • Conduct telephone conversations with customers about issues surrounding their service in a professional manner
    • Enter service-related notes in system software
    • Provide general marketing information to prospects and customers as requested
    • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
    • Properly follow HomeTeam Pest Defense telephone etiquette procedures
    • Escalate appropriate inquiries or problems to managers
    • Collect and reconcile payments received by technicians

    Theres plenty of perks too

    • Competitive pay $$
    • $16-17/Hourly
    • Off Weekends
    • Comprehensive benefits package including medical, dental, vision
    • Company paid life & AD&D insurance
    • 401(k) plan with company match up to 6%
    • Employee stock purchase plan
    • Paid Time off and holidays
    • Employee discounts
    • Tuition reimbursement
    • Dependent scholarship awards
    • An opportunity to advance within the company
    • Recognition for a job well done
    • A friendly work environment
    • Employee referral bonuses
    • The opportunity for professional growth and respect that comes from working for an industry leader

    Why HomeTeam?

    • HomeTeam is the #1 pest management company to homebuilders
    • Currently performs more the 2,000,000 services a year
    • The company has exclusive technology with its unique Taexx built-in pest control system during a homes construction
    • Pest Management Industry is growing and is a recession resistant line of business
    • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
    Qualifications:

    Minimum Requirements:

    • Must have 1 year of previous customer service experience
    • Entry level customer service skill and technique
    • Basic / entry level understanding of computers
    • Entry level skill on use of company telephone features and how to use them
    • Must be 18 years or older with a high school diploma or GED
    • Must successfully pass background and drug screening

    Physical Demands / Working Environment:

    • Candidates must meet physical job requirements and safely perform the job duties with or without accommodation

    HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • XPO NAT Solutions LLC

    Customer Service Rep

    3 weeks ago

    XPO NAT Solutions LLC Lakeland, United States

    Accelerate your career at RXO. · RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways ...

  • Randstad

    Customer service rep

    3 weeks ago

    Randstad Lakeland, United States TEMPORARY, Full time

    I am hiring for Patient Support Representatives to support our healthcare client in Lakeland, FL This is a fully onsite position. You must be able to pass a drug test and background check. · They are offering $15.5/hour but this will likely increase once you convert to perm. Sta ...

  • XPO NAT Solutions LLC

    Customer Service Rep

    3 weeks ago

    XPO NAT Solutions LLC Lakeland, United States

    Accelerate your career at RXO. · RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, were revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways ...

  • BayCare

    Food Services Rep I

    1 week ago

    BayCare Winter Haven, United States

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 tea ...

  • Domino's Pizza LLC

    Customer Service Rep(03117)

    3 weeks ago

    Domino's Pizza LLC Lakeland, United States

    Customer Service Representative. It's more fun with us No one likes being bored at work, which is why a Domino's job is all about having fun That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the h Customer Service, Service, Coun ...

  • BayCare

    Supply Chain Services Rep I

    2 weeks ago

    BayCare Winter Haven, United States

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 tea ...

  • Center For Research

    Patient Financial Services Rep Senior

    3 weeks ago

    Center For Research Lakeland, United States Full time

    Patient Financial Services Rep Senior - Counselor - Full Time · Required Education and Experience: · High school graduate with a minimum of two years experience part of which has been in a collection function. Ability to assess complex situations where multiple options are avai ...

  • Watson Clinic

    Patient Financial Services Rep Senior

    4 days ago

    Watson Clinic Lakeland, United States Full time

    Required Education and Experience: High school graduate with a minimum of two years experience part of which has been in a collection function. Ability to assess complex situations where multiple options are available and decide upon the best course of action. Has a good speaking ...

  • Circle K Stores, Inc.

    Customer Service Rep

    1 week ago

    Circle K Stores, Inc. Bartow, United States

    Store : 310 W Main St, Bartow, Florida 33830 · Availability - Shift/Days · Flexible Availability · Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environm ...

  • Circle K Stores, Inc.

    Customer Service Rep

    1 day ago

    Circle K Stores, Inc. Winter Haven, United States

    Store : 1000 1st St South, Winter Haven, Florida 33880 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service, Service, Retail, C ...

  • CWI Logistics

    Customer Service Rep Nights

    6 days ago

    CWI Logistics Winter Haven, United States

    ** Customer Service Rep Nights** · **Job Category****:** Operations **Requisition Number****:** CUSTO01131 Showing 1 location **Job Details** · **Description** · TITLE: Customer Service Rep/Office Clerk · DEPARTMENT: Operations · REPORTS TO: Administration Supervisor · SUMM ...

  • Demo - Maximus

    Bilingual Customer Service Rep

    2 weeks ago

    Demo - Maximus Riverview, United States

    Looking for a place where you can make a difference? If so, here's some good news: Maximus once again anticipates hiring hundreds of Bilingual Customer Service Representatives (CSRs) near you as soon as this summer · Our CSRs use their passion for helping people to deliver healt ...

  • McLane Company

    customer service rep ii

    1 week ago

    McLane Company Haines City, United States

    Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in stro ...

  • Integrated Cooling Solutions

    Parts Warehouse Coordinator

    1 week ago

    Integrated Cooling Solutions Plant City, United States

    Overview: · **The Company** · Integrated Cooling Solutions (ICS) is a manufacturer's representative of some of the best-known brands in the commercial HVAC market. At ICS, strong relationships, creative solutions, and an upbeat company culture are what make us successful. We stri ...

  • Integrated Cooling Solutions

    Parts Operations Manager

    1 week ago

    Integrated Cooling Solutions Plant City, United States

    Overview: · **The Company** · Integrated Cooling Solutions (ICS) is a manufacturer's representative of some of the best-known brands in the commercial HVAC market. At ICS, strong relationships, creative solutions, and an upbeat company culture are what make us successful. We stri ...

  • BayCare

    Service Response Center Representative

    1 week ago

    BayCare Temple Terrace, United States

    BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. · The **Service Res ...

  • Apex Auto Glass

    Customer Service/scheduler

    2 weeks ago

    Apex Auto Glass Haines City, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...

  • XPO Logistics

    Customer Service Representative

    3 weeks ago

    XPO Logistics Lakeland, United States

    XPO Logistics - JobID: [Customer Service Representative] As a Customer Service Rep at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; ...

  • Randstad

    call center representative

    3 weeks ago

    Randstad Lakeland, United States

    Randstad - JobID: call-center-representative_lakeland [Customer Service / Office Clerk / Data Entry] Randstad is currently recruiting for Call Center Rep positions for a local and established company. Permanent and temporary placement available. Responsibilities include handling ...

  • Bunzl Distribution USA

    Customer Service Representative

    3 weeks ago

    Bunzl Distribution USA Lakeland, United States

    ** Customer Service Representative (Lakeland, FL)** · **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA Showing 1 location **Job Details** · **Description** · The Customer Service Rep will answer inquiries on customer accounts and investigate a ...