Business Analyst - Jacksonville, Florida, United States - Intercontinental Exchange Holdings, Inc.

Description

Overview:
Job Purpose

Performs administrative duties, including various types of research and analysis to support business operations for ICE Mortgage Technology's Data & Analytics division.

Assists management to resolve business issues in an effective and productive manner.

Provides critical assistance for day-to-day management of operational reporting, personnel management, financial management and reporting, as well as travel management and event coordination.

Work requires some analysis and use of initiative and independent judgment. Reports directly to the division's Chief Technology Officer.

Responsibilities

Performs analyses of the business goals, objectives, and needs of the general business environment

Performs research and analysis to support business operations and presents findings to management

Plans and designs business processes and make recommendations and changes in order to improve and deliver greater effectiveness and efficiency

Identifies and implements best practices and suggest how to improve current practices

Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI

Analyzes and documents business processes and metrics

Makes high-level contacts of a sensitive nature inside and outside the company

Works on a diverse scope of division where analysis of data requires evaluation of identifiable factors

Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions

Writes and edits various documents (contracts, renewals, proposals, etc.) from dictation equipment, drafts, or shorthand notes. Distributes typed materials, revises as directed, and may be called upon to interpret and communicate executive intent to internal parties

May perform special projects upon request and on occasion

May prepare reports for financial and P&L analyses

Performs other related duties as assigned

Knowledge and Experience

Bachelor's degree or equivalent combinations of education, training, and work experience (i.e. an Associate's degree and six (6) or more years of relevant work experience or a High School diploma and eight (8) or more years of relevant work experience)

Requires four (4) or more years of relevant experience

Demonstrated experience working with and maintaining relationships with senior level executives, clients, vendors, etc.

Experience with Office Product Suite (Outlook, Word, Excel, PowerPoint, etc.)

Advanced Excel skills

Preferred

Knowledge of general business, corporate operations, and structure

Advanced PowerPoint skills

Extensive knowledge of methods and techniques to perform general clerical accounting and various personal computer software packages required by the position (e.g., word processing, graphics, spreadsheets, etc.)

Verbal and written communication skills to audiences of various levels within the organization

Decision-making and problem-solving skills

Resourceful and proactive in gathering information, sharing ideas, and suggesting innovative solutions

Schedule

This role offers work from home flexibility of one day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.