Member Solutions Repossession Specialist - Olympia, United States - Washington State Employees Credit Union

Description

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Member Solutions Repossession Specialist

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locations

Olympia, Washington

time type

Full time

posted on

Posted 4 Days Ago

job requisition id

R3323

We look forward to reviewing your application

All applicants must include a resume.
Visa sponsorship not available.
Contact us at x11111 with any questions.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to

race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Collections at WSECU is different than what you might expect Our goal is to provide financial solutions to assist members during life-changing situations—this is why we're called "Member Solutions." In this role, you will be integral to the financial health of our members and the credit union as a whole.

As a Member Solutions Repossession Specialist, you'll have the opportunity to work on a team that truly cares.

What your day may include:
Performing administrative duties related to repossessions of consumer loans including, but not limited to:

Ensuring all pre & post repossession notices are sent in accordance with local and state laws
Assigns vehicles to approved repossession agents to include tracking and follow up for timely location of the collateral

Ensures proper file maintenance is placed on the account at the time of assigning the repossession and at the time the vehicle is repossessed.

Disposing of repossessed collateral via auto auctions & ensuring timely receipt of all proceeds of sales, including being familiar with the sales process at the approved auto auctions (title requirements, bidding instructions, sale proceed requirements, etc.)
Working with third party vendors for vehicle impounds and seizures

Processing and collecting insurance claims and refundable contract premiums including primary insurance, Gap insurance, service contracts, and other source of revenue available on assigned accounts
Managing WSECU's collateral portfolio while focusing on aging accounts within the repossession queues
Monitoring the results of all repossession agents, auctions, and insurance companies to insure maximum recovery values for WSECU
Obtaining and negotiating flexible and attainable payment options for borrower(s)
Maintaining a scorecard percentage of 85% or higher each month

What you bring to the team:
Minimum two (2) years financial institution experience
Minimum two (2) years consumer collection experience
Minimum one (1) year repossession and skip tracing experience
Knowledge of lending and financial regulations (FDCPA, FCRA and SCRA)
Tactful, effective communication skills (listening, speaking, writing)
Ability to communicate information with emotional people in a positive and diplomatic manner over the telephone.
The ability to form recommendations with clear and concise written support
Ability to calculate interest rates and percentages and to research and solve numeric discrepancies

Competitive Base Pay:
$ $37.74 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

The target range for qualified new hires is typically within the first half of the range.

Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.

Position location:

330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite

one (1) occasion

per week.

When you'd work:
Full time, 40 hours per week,

Monday-Friday

8:30 am - 5:30 pm.

Hours vary based on needs of the department and flexible hours are necessary to meet service needs

Working from home/hybrid requirements:
Reliable, high-speed home internet connection
Private, confidential workspace, away from distractions and other people
Suitable desk/surface and desk chair

Perks:
Here are a few benefits and perks we offer:
Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
Part-Time employees accrue general leave, on a monthly basis
11 Paid Holidays
Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
Employer paid Long Term Care plan for Part-Time employees
401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
Paid Volunteer Leave
Tuition Assistance
Employee Assistance Program & Employee Discounts
And, you get to work with some awesome people

WSECU is honored to be recognized as the number one credit union in in the state on Forbes magazine's list of best credit unions in Washington.

Members are at the heart of everything we do.

Their feedback helps us determine our path and knowing that same member feedback led to this recognition is incredibly rewarding.

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About Us

We are a member-powered credit union that provides unparalleled service.

From today's small transactions to tomorrow's big financial goals, we're the champion in our members' corner every step of the way.

We're not-for-profit, so we can focus on our members and on investing in the communities that make Washington such an amazing place to call home.

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