Communication Specialist - Pawtucket, United States - MMT Ambulance

MMT Ambulance

Verified Company

Pawtucket, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you passionate about making a meaningful impact in the field of EMS?
Join MMT Ambulance and make a Real Difference We prioritize our team members by offering cutting-edge technology, updated vehicles, and fostering a supportive company culture.

Join us and enjoy competitive pay, flexible scheduling, excellent benefits, free continuing education, recognition rewards, and more.

Communication Specialist Duties and responsibilities consist of:

Ensuring that all transport requests are picked up in a timely manner (using either phone or computer)
Ensuring all crews are accounted for at all times
Ensuring that callers are notified of any delays in transports.
Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately
Efficiently dispatching of transport requests and relaying appropriate information to field crews
Knowledge of geography of service area
Operates computers, software, and multiline phone system.
Ensures the provision of optimal transportation services to patients and referring agencies.
Flexible as to his/her work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays.

Required Education and Experience Communication Specialist

Minimum of a high school diploma or equivalent.
Knowledge of medical terminology.
Proficiency in spelling and writing English.
Strong communication skills and ability to work in a team environment.
Ability to deal with high stress situations.
Working knowledge and proficiency of electronic communication.
Able to quickly manage and transition between various tasks while maintaining attention to detail.

Competencies

Selfconfidence, emotional stability, good judgment, and tolerance for high stress
Possess good verbal communication skills
Ability to handle adverse situations effectively

Who We Are

For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners.

Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.

Statement of Equal Opportunity Employment

It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.