- The purpose of the Hospice Program Surveyor is to assess the processes, quality and quality outcomes of hospice programs.
- Facilitates the assessment of performance improvement activities with hospice programs.
- Serves as performance evaluator, quality improvement assessor, and operations consultant of hospice programs.
- Applies basic to advanced hospice program knowledge to thoroughly assess hospice processes and outcome metrics.
- Performs other duties as assigned.
- Provide onsite consultation for assigned hospice programs;
- Gain an understanding of evaluation surveyor expectations, plan and communicate project steps and timelines to meet expectations.
- Assists team in development of tools/ structured evaluation methodologies (detailed assessment, improvement reporting, performance recommendations);
- Develops performance improvement plans, initiatives, and measurement strategies in concert with strategic goals;
- Defines and evaluates results of hospice programs efforts towards metrics and optimal outcomes.
- Demonstrates assessment expertise, conveys community hospice practice standards in focused project patient populations;
- Prepare deliverables such as assessment of member structure for improvement success, leveraging of tools and educational opportunities, monthly touch base calls, quarterly meetings and track progress;
- Accurately assess data, identify opportunities, and facilitate cross-departmental prioritization of performance improvement activities;
- Applies coaching, mentoring, and facilitation techniques in using small tests of change (Plan-Do-Study-Act PDSA cycles) to incorporate the best solutions and overcome problems;
- Prepares and presents detailed and summary assessment reports of key performance activities, actions, outcomes and trends for appropriate committees;
- Promotes successful practices;
- Connects research to evaluate processes and best practices;
- Participates in meetings, report outs and presentation, as required.
- Performs other tasks as necessary.
- Bachelors degree or equivalent experience in nursing, public health, health administration, organizational development, or health related field required. Masters degree preferred
- Registered Nurse or other healthcare clinician preferred,
- Minimum of two (w) years of experience in a program evaluation role within the health care industry preferred,
- Minimum of two (2) years of experience with hospice programs, preferred
- Demonstrated knowledge of hospice programs and operations.
- Knowledge of project management methodologies and tools is required;
- Knowledge of principles of program evaluation methodologies.
- Working knowledge of and proficiency in the operation of general office equipment including personal computer and software applications;
- Ability to evaluate systems or processes by identifying measures or indicators of performance and the ability to evaluate performance;
- Ability to select and use the appropriate training/instructional methods when learning or teaching new things;
- Ability to use Microsoft Office applications, including Word, Excel, PowerPoint, Visio and Project are required;
- Ability to demonstrate strong analytical skills to identify, offer solutions and mitigate risk;
- Ability to work independently, meet deadlines, and demonstrate high-level data management and analysis capabilities;
- Ability to work on interdisciplinary teams as a team member or team leader;
- Ability to demonstrate excellent people management skills including: team building, facilitating, problem resolution, negotiating and influencing (identification of concrete action steps and ability to build consensus);
- Ability to effectively manage change, and prioritize multiple projects, tasks and deadlines;
- Ability to teach, train and lead interactive, skills-based training;
- Ability to build rapport with internal employees and external partners in the medical community;
- Ability to compile and present summary reports to committees;
- Ability to create all documentation associated with performance improvement projects;
- Ability to communicate effectively, both orally and in writing;
- Ability to establish and maintain effective and cooperative working relationships with Alliance staff and others contacted in the course of the work;
- Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position;
- Ability to think and work effectively under pressure and accurately complete tasks within established times;
- Ability to prioritize tasks and meet deadlines;
- Ability to maintain confidentiality;
- Adhere to confidentiality and safety requirements.
- Ability to sit in front of and operate a video display terminal for extended periods of time;
- Must be able to travel to member hospitals and health systems;
- Ability to bend, lift and carry objects of varying size weighing up to 20 pounds.
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STRATEGYGEN CO Los Angeles, United StatesJob Description · Job DescriptionJob Summary · StrategyGen is currently seeking candidates for the role of: Hospice Program Surveyor. The ideal candidate should live in either Texas, Arizona, Nevada, or California.The purpose of the Hospice Program Surveyor is to assess the proce ...
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Hospice Program Surveyor Contracting Consultant - Los Angeles, United States - STRATEGYGEN CO
Description
Job Description
Job DescriptionJob SummaryStrategyGen is currently seeking candidates for the role of: Hospice Program Surveyor. The ideal candidate should live in either Texas, Arizona, Nevada, or California.
Education
Bachelors (Preferred)
Experience and Licensure
RN or LPN license with 5 Years Experience
Job Type
Contractor Consultant
Location Remote
Remote with approximately 50% local and regional travel
This is a remote position.
