Night Audit - Orlando, United States - Home2 Suites by Hilton - nearest Universal Orlando
2 weeks ago
Description
**Home2 Suites by Hilton- Orlando/ Near Universal5910 American Way Orlando, FL 32819**We are currently looking for Night Auditor to join our Front Desk Team An official Universal Orlando Partner Hotel, our Home2 Suites is located off I4, minutes from shopping, dining, and entertainment on International Drive. We're one mile from Universal Orlando and 20 minutes from Orlando International Airport. We are an all
The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests
Responsibilities include:
- Greeting guests, complete the check
- Handles cash, credit card information and goods at the property.
- Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
- Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
- Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.
- Prepares guest folios for express check out.
About Buffalo Lodging Associates:
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.
While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.
Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
- Customer Service experience, in a hotel setting preferred.
_Hilton _experience is a plus.
- High School diploma or equivalent is preferred.
- Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
What We Offer You:
At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive.
- Paid Weekly (Every Friday)
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts for You, Your Friends and Family
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.