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Kokomo

    Remote Client Service Specialist - Kokomo, United States - Indiana University

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    Description


    Works with faculty to design student group academic travel that is meaningful and cost-effective, including helping faculty develop a trip budget.

    Coordinates travel includes researching travel destinations and their suitability for student group academic travel, makes travel arrangements (including reservations for transportation, tours, museums, overnight accommodations, meals, etc.) for educational groups and completing all the required forms and any accompanying paperwork, including travel waivers, Title IX and Clery reporting, creation of IUKLife event for each experience, Campus Labs and motor pool accounting.

    Responsible for the planning, development, and execution of events that support the strategic goals and objectives of the university.

    Responsible for event objectives and requirements, budgets, vendor contracts and management, transportation, facilities, catering, signage, communications equipment, and other aspects of events.

    Coordinates event activities and monitors effectiveness and return on investment of events.

    Plans a variety of recurring and ad hoc events for the university and oversees budgets, vendor contracts, transportation, catering, signage, equipment, technology, and other event components.

    Coordinates event activities prior to and on the day of events.

    Consults with internal and external constituencies to plan event timelines and specifications and negotiate the terms of agreements and contracts.

    Works closely with vendors and staff to ensure goods and services arrive timely and in acceptable condition for events. Interfaces with media and/or marketing and communications representatives regarding calendar of events and event publicity.

    Tracks and analyzes event metrics, such as attendance, participant feedback, and expenses; tracks suggested event improvements for future implementation in recurring events.

    Ensures events adhere to university guidelines and policies and event contracts, agreements, and specifications. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

    Bachelor's degree in business, finance, public administration, or related field WORK EXPERIENCE Some experience in events, hospitality, or related field Demonstrates a high commitment to quality Friendly, creative, and motivated, with good verbal and interpersonal skills Ability to foresee logistical challenges and proactively plan to accomplish educational travel goals This role frequently requires the ability to handle equipment.

    The person in this role must be able to perform the essential functions with or without an accommodation. For full-time staff employees, Indiana University offers a wide array of benefits including: ~ Multiple plan options for medical insurance ~ Dental insurance ~ Health Savings Account with generous IU contribution ~ Base retirement plan contribution from IU, subject to vesting ~ Additional supplemental retirement plan options ~ 10 paid holidays per year ~ Employee Assistance Program (EAP) Learn more about our benefits by reviewing our online Benefits Brochure


    Operations Job Family:
    Events To guarantee full consideration, please submit your application within 5 business days of the Posted Date. Indiana University is an equal employment and affirmative action employer and a provider of ADA services.

    Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status.

    Questions or complaints regarding Title IX may be referred to the U.Department of Education Office for Civil Rights or the university Title IX Coordinator.

    The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.


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