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    Front Desk Supervisor - Denver, United States - NWEA

    NWEA
    NWEA Denver, United States

    3 weeks ago

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    Description
    Front OfficeDenver,ColoradoThe Art Hotel Denver, Curio Collection by Hilton
    Position at The Art Hotel Denver, Curio Collection by Hilton
    Come Join Team heART
    Accepting applications through May 17, 2024
    The ART Hotel Denver is looking for a top-performing

    Hotel

    Front Desk , Guest Services or Front Office Supervisor

    .

    Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk, front office or guest service supervisor to lead our fantastic team.

    As our hotel front desk, front office or guest service agent supervisor you will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services.

    Applicants for this hotel front desk, office or guest services supervisor position should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude.

    If you have management skills and enjoy providing excellent customer service, apply today
    At the ART, our passion for the experiential influences every moment of our guests' visit. Floor-to-ceiling views of Denver and the Rocky Mountains and commissioned cutting-edge art set the tone for each stay.

    Our property is steps away from the Denver Art Museum and Clyfford Still Museum and the walkable Golden Triangle neighborhood - home to the most impressive museums and galleries in Denver.


    SAME DAY PAY
    Access your pay as you've earned it - at no cost to you
    Vacation/ Personal days & Holiday pay
    Access Perks

    Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more

    Brand Travel Discounts for Travel and Food & Beverage
    Online Training Courses
    Referral Program and Bonus
    Direct Deposit
    Employee Assistance Program
    Associate of the Month/Associate of the Year/Service Awards

    FREE PARKING

    Full-Time Associates:
    Free Basic Life & Basic Accidental Insurance
    Voluntary Life Insurance Products for Self, Spouse, and Dependents
    Day Care Flex Spending account
    Flexible Health Care Spending Account
    Wellness Program- For those who have Medical on our Anthem plan
    401K with a Company match
    Jury Duty Leave

    FREE ECOPASS

    Pay Range:
    $ $21.00 per hour, based on experience
    Some Key Areas of Responsibility for the Front Desk, Front Office or Guest Service Supervisor include:
    Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
    Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies

    Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.

    Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
    Handle the front desk budget and order office supplies as needed
    Compile occupancy reports and financial information for the general manager
    Driving the house car for our guests
    Requirements for Front Desk, Front Office, or Guest Service Supervisor:
    A high school diploma or GED equivalent certification required
    At least one year of work experience in office management as a front desk supervisor, assistant front office manager, or similar position in the hospitality industry
    Strong knowledge of general hotel industry practices and policies
    Possess excellent management skills, communication skills, and multitasking skills
    Proficient bookkeeping skills, including experience with Microsoft Word and Excel, are strongly desired
    Applicants must be able to work weekends & holidays.

    As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar.

    A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests.

    Our associates' attitude is the mark that sets us apart from other management companies.

    As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced.

    A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

    With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination.

    We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business.

    We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

    Accommodations are available for applicants with disabilities.

    #J-18808-Ljbffr
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