Scheduler/ Care Specialist - Richmond, United States - BrightStar Care of Richmond
Description
Job description for Scheduler/Care Specialist**:
Are you looking for a job where you can make a difference in people's lives? Join BrightStar Care.
Description
- CNA / HHA
- Customer/client care effectively manages the customer care procedures and serves as point of contact for client/customer relations.
- Scheduling and care coverage supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize nonbilled overtime
- Oncall rotation nights and weekends.
- Administers agency policies and procedures
- Participate in Orientations for new field staff
- Work with new hires
- Cover cases due to call outs or need
- Cover small case load as needed
- Other duties as applied
What We Offer:
At BrightStar Care we value each of our employees and care about their well being.
We strive to provide best-in-class benefits packages, including:
- 401(k)
- Supplemental insurance
- Employee referral bonus
Medical specialties:
Schedule:
- Monday to Friday
- Rotating weekends
Work Location:
In person
**We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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