Client Support and Research Assistant - Halethorpe, United States - EZGovOpps Market Intelligence

Description

About us

EZGovOpps is a small tech company providing a software platform for government contractors to help them find opportunities, teaming partners, and more.

We are looking for a new team member with telephone customer service experience to assist our clients and prospects.

This role has a number of responsibilities including calling clients to schedule training, calling interested prospects to schedule Zoom meetings, and offering customer service over the phone.

EZGovOpps uses a CRM to keep track of interactions, so good note taking skills are appreciated.

If you have experience with customer service via phone, we encourage you to reach out with your resume and a cover letter if desired.

There are opportunities for bonuses on top of the base salary for this position.

This job is office based, however there are certain times of the year when work from home is possible.


Pay:
$ $18.00 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Performance bonus

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Keeping track of client interactions requires note taking skills. Please describe a previous job experience where you have taken notes.

Education:

• High school or equivalent (preferred)

Experience:

• Customer service: 1 year (required)

Work Location:
In person