Appliance Delivery and Installation Associate - Fort Myers, United States - Ferguson Enterprises, Inc.

Ferguson Enterprises, Inc.

Verified Company

Fort Myers, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets.

Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products.

From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement.

We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today.

Ferguson is currently seeking the right individual to fill an immediate need for an Installation Coordinator.

Currently starting at $20 per hour based on experience for entry level roles (1+ year experience) and $26 per hour for senior roles (3+ years experience)

Responsibilities:

Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
Collaborate with sales teams to understand the customer requirements
Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
Contact customer for scheduling of events: presite, delivery and installation
Update Installation Calendar with pertinent job condition
Track and record number of installations by product type
Receive presite notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints
Write credit memos and sales orders as needed for returns and rescheduled appointments

Qualifications:

Prior installation coordinating experience is strongly preferred
Ability to organize and prioritize work and communicate effectively
Ability to develop and maintain positive relationship with both internal and external customers
Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings.

Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more

About Ferguson Enterprises, Inc
:

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial.

In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America.

Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects.

Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.