- Supervises approximately 8-12 professional staff, 20-50 bargained-for staff, and student staff.
- Provides operational and strategic guidance to all unit staff.
- Hold self and team accountable for expectations and standards as well as department goals and objectives; support the implementation and development of dining program efforts to the unit
- Clearly articulates expectations; provides ongoing performance assessment and feedback.
- Directs managers and chefs in the development of appropriate staffing schedules.
- Represents Campus Dining to students, faculty, staff and guests in a positive and professional manner.
- Support departmental initiatives including student engagement and Diversity, Equity and Inclusion.
- Leads staff in continuous improvement of dining experience; recommends new food concepts, programs and services.
- Development and oversight of unit specific version of the culinary program to make sure process, procedures and standards are maintained and that all staff are trained.
- Develops and oversees a budget of approximately $8 to $17 million.
- Monitors budgeted food and labor costs; regularly reviews budget status with staff; reviews and analyzes financial reports and creates appropriate plan in response to changes and ensure staff knows their roles and expectations.
- Manages cash handling and inventory control procedures.
- Ensures consistency, quality and appealing presentation of food.
- Oversees staff responsible for nutrition signage and consultations with students with special diets.
- Anticipates addresses and resolves customer service issues.
- Collects feedback from students and guests; meets with Residence Education staff and student groups.
- Oversees staff engaged in administrative duties, including HR, management and financial reporting.
- Ensures that kitchen equipment and facilities are in working order.
- Recommends new and/or revised policies, procedures and standards.
- Facilitates unit-level training and meetings; builds morale and emphasizes teamwork and engagement.
- Evaluates and recommends capital improvements, maintenance projects and equipment purchases.
- Enforces proper sanitation standards in compliance with regulations, EHS and HACCP policies and U-M standards; maintains HACCP records.
- Ensures that all employees are compliant with mandatory health and educational requirements.
- Ensures a safe work environment that includes education on proper safety and ergonomic techniques, as well as provide supplies to ensure employee safety as required.
- Responsible for ensuring that the Smarttemps system is operational and being used by all staff in unit.
- Participate with the Directors in the recruitment, selection, training, development, evaluation and discipline of food service management, supervisory and support staff.
- Maintain positive working relationships with AFSCME leadership and employees.
- Special projects and other duties as assigned.
- Operate a university vehicle
- Bachelor's degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or a related field or equivalent 5 years food service management experience.
- ServSafe certified within 60 days from date of hire as a condition of employment. If the certification is not acquired during the 60-day period, employment will be terminated. Certification must be maintained as a condition of employment.
- Able to legally work in the United States.
- Management experience in college/university food service or other high volume food service.
- Two years of culinary experience.
- Knowledge of culinary budget management.
- Knowledge of basic computer applications such as word processing, spreadsheet, e-mail and the internet, and the ability to use menu management systems.
- Ability to communicate effectively in both written and verbal form; excellent customer service skills.
- Competencies include:
- Drive for Excellence
- Innovation
- Business and Industry Knowledge
- Strategic Planning & Leadership
- Operational Management
- Fiscal Stewardship
- Customer Satisfaction and Communication
- Human Resource Management & Development
- Working with Diverse Constituencies
- Sustainability
- Technology
- Able to work a flexible schedule, including evenings and weekends throughout the year.
- This position is classified as a critical employee and will be expected to be on site during any emergency closure of the University.
- Must have a current Driver's License issued within the United States, Canada or an International License that is translated to English and successfully complete the Motor Vehicle Record
- Check in accordance with the University of Michigan policy
- Location: Twigs
- Able to maintain a static position for extended periods of time while preparing food, move throughout the kitchen and dining hall as needed, and move and transport objects weighing pounds.
- Unit management team
-
General Manager
1 week ago
Bowlero Corp Ann Arbor, United StatesOverview · Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. Our General Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The General Ma ...
-
General Manager
1 week ago
Domino's Pizza Ann Arbor, United StatesCompany Description · Job Description · Starting at $50,000 a year plus potential bonus based on experience · ABOUT THE JOB · You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations ...
-
General Manager
2 weeks ago
McDonald's Ann Arbor, MI, United StatesRequirements · The General Manager / Senior General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, Cleanliness and Food Safety. · These standards are high, so this i ...
-
General Manager
11 hours ago
SPENGA Ann Arbor Ann Arbor, United StatesJob Description · Job DescriptionPosition Summary: · The general manager is responsible for the performance and success of the studio. The job encompasses everything involved in running the day-to-day operations of the SPENGA studio, managing the staff, development and promotion ...
-
General Manager
11 hours ago
Playa Bowls Ann Arbor, United StatesJob Description · Job DescriptionWho We Are: Playa Bowls is New Jersey's Original Acai ShopTM, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a p ...
-
General Manager
24 minutes ago
Entrata, Inc Ann Arbor, United States Full timeWhat You'll Do: · Monitor the market – regularly investigate internal and external property trends to maximize pre-lease, retention, and occupancy potential. · Supervise all staff – hire, train, and motivate all property staff to promote achieving operational and leasing goals ...
-
Apprentice General Manager
1 week ago
Chipotle Bloomfield, United States Full time· Apprentice General Manager · DescriptionCULTIVATING A BETTER WORLD · Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversatio ...
-
General Sales Manager
15 hours ago
Piemonte Chevrolet Dundee, United States**Job Title**: General Sales Manager · **Summary** · Assumes responsibility for customer retention and profitability in the new · - and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, establis ...
-
Assistant General Manager
1 week ago
Bloomingdale's Garden City, United States**About** · - Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. E ...
-
Restaurant General Manager
6 days ago
Monart Inc. (Vann Companies) dba McDonald's Restaurants Ann Arbor, United StatesRequirements · The General Manager / Senior General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, Cleanliness and Food Safety. · These standards are high, so this is ...
-
Restaurant General Manager
2 weeks ago
Carrols Restaurant Group, Inc. Ann Arbor, United StatesCarrols Restaurant Group Washtenaw Avenue [Restaurant Manager] As a Restaurant General Manager with Carrols Restaurant Group, you'll: Utilize all company training tools to provide crew employees with on-the-job training; Maintain staffing levels through effective planning and ass ...
-
Assistant General Manager
1 week ago
Panera Bread Ann Arbor, United States Full timeAssistant General Manager PANERA CAFE ASSISTANT GENERAL MANAGER · Panera Perks: · Competitive pay · Eligible for a quarterly bonus · Free Meals on shifts · Career Growth Opportunities · Paid vacation & holidays for full-time team members · Medical, dental, vision, life insuran ...
-
Coffeehouse General Manager
11 hours ago
Sweetwaters Coffee & Tea Ann Arbor, United StatesJob Description · Job DescriptionABOUT Sweetwaters Coffee & Tea · Our mission in every Sweetwaters cafe is to Make Our Guests Day. How do we do this? We have a company culture and team of people that love what they do every day Join us and contribute to a company that is based on ...
-
Restaurant Assistant General Manager
2 weeks ago
Noodles World Kitchen Ann Arbor, United StatesNoodles World Kitchen Washtenaw Ave, Suite A [Assistant Restaurant Manager] As a Restaurant Assistant General Manager at Noodles World Kitchen, you'll: Partner with the GM to lead a high performing team; Run the restaurant with confidence, deliver solutions at the speed of light; ...
-
General Manager
1 week ago
Domino's Pizza, Inc. Ypsilanti, United StatesStarting at $50,000 a year plus potential bonus based on experience. ABOUT THE JOB - You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must General Manager, Manager, Inve ...
-
Pancheros Mexican Grill General Manager
4 hours ago
Pittsfield Mexican LLC Ann Arbor, United StatesJob Description · Job Description Are you looking to serve fresh-pressed tortillas? Would you like to make a Well-Rolled Burrito? Well, people love great burritos, we make great burritos, and we try to not muck that up... · Not only that, but we have a never ending passion for ou ...
-
Talent Consulting Experts Ann Arbor, United StatesJoin a leading company at the forefront of manufacturing and automation, specializing in high-performance balancing equipment. We are seeking a skilled Mechanical/Tooling Engineer with a passion for innovative design and enhancing the efficiency and performance of machine compone ...
-
Construction Assistance
1 week ago
Apex Ventures Ruthven, United StatesAbout SORG Group: · Our company provides glass manufacturers in over 80 countries with security, stability, and ultimate performance. We are a family-owned business founded in 1872 and still run by the Sorg family in its fifth generation. We produce highly advanced glass furnaces ...
-
Restaurant General Manager
2 weeks ago
Carrols Restaurant Group, Inc. Ypsilanti, United StatesRestaurant General Manager · About Us · Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth. Carrols o ...
-
Infinity Ventures Tecumseh, United StatesThe German Railway is not only one of the most important mobility service providers, but also one of the largest engineering firms in Germany. Currently, more than engineers work for us to realize and sustainably maintain new bridges, tunnels, train stations, tracks, and signal s ...
General Manager - Ann Arbor, United States - University of Michigan Health System
Description
How to ApplyA cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
Department Summary
Michigan Dining is comprised of twenty-one on-campus cafes and markets, nine residential dining halls, a line of Blue to Go foods and the Michigan Catering unit. Our 300 professional and 2000 student employees are committed to creative, healthy and nutritious foods, international cuisines and sustainability throughout all dining operations.
Job Summary
Leads a team of professional, bargained-for and student staff in providing an exceptional dining experience for students and other guests in a large residential dining facility serving approximately 20,000-30,000 meals/week. Provides operational and strategic direction to all back-of-house and front-of-house staff.
Responsibilities*
Management and Leadership (40%)
Position Criteria:
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Selected candidates whose start date is after 4/1/2024 or before 8/31/2024 will not be eligible for the university FY 24-25 salary/merit plan unless otherwise notified.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
Relocation will not be offered for this position.
#studentlife
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
 dba McDonald's Restaurants&v=024){kind=logo}
General Manager professionals in Ann Arbor
-
Luther Westcott
Finance Intern at Stryker | Finance and LBS 2023
-
Christina Dombrowski
Hospitality Professional
-
Ying Zhou
Data scientist
-
Allison Mi
Marketing, Social Media, Communications