Cell & Gene Control Tower Logistics Coordinator - Durham, United States - Marken

Marken Durham, United States

1 week ago

Description

Job Title:

Logistic Coordinator - Cell and Gene.

Main Purpose:

The Logistics Coordinator - Cell & Gene is responsible for providing an enhanced level of customer service and operational support for movement of any cell and gene shipment through our network. These activities will be managed out of the control center in Raleigh-Durham. This will include dispatching shipments, working with global branches to facilitate these movements, tracking through our GPS technology and proactively acting to avoid delays and risks. This role will provide a superior level of monitoring for these lifesaving therapies.

Main Duties and Responsibilities:

Reporting to the Control Tower Manager, the Logistics Coordinator - Cell & Gene will be responsible for successfully supporting the daily operations as it relates to cell and gene shipments. This will include the daily co-ordination with various branches and close monitoring of Maestro.
Develop excellent working relationships with internal departments - Project Management, Operations, Customer Relationship Managers and the Customer Services Team and Overseas Marken offices/agents.
Book shipments in Maestro against client specifications and pre-defined lane mapping. Pre-alert Branches and LSPs to the collection and delivery instructions. Review customer bookings in Maestro.
Update Maestro milestones and chase any milestones not added as agreed.
Review Client Operating Procedures and manage all paperwork or checklists associated with cell and gene shipments.
Ensure documentation is accurate, complete and attached to Maestro as defined in COPs and SOPs.
Monitor GPS tracking on all CGT shipments as well as daily dashboards.
Monitor weather, civil unrest, strikes, or anything that would perhaps delay a shipment.
Provide clear and accurate information regarding the handling of the shipments, especially when shipments are delayed.
Post flight and trace investigations to improve service.
Provide support and assistance when dealing with special requirements and inform the Customer Services Group / Project Management team accordingly.
Produce daily reports, which detail any transport issues within the Marken network
Monitoring LSPs carrying out a job. This may include calling ahead, sending dispatch instructions, training and multiple follow ups to ensure 100% accuracy.
Ensure All PODs are recorded within correct agreed time frames.
Monitor and analyze repetitive operational issues to develop solutions and lessons learned.

Requirements:

Associates degree, 4-year degree or applicable work experience as a substitute for education.
General logistics import/export knowledge, preferably in the Pharma/Clinical Trials industry.
Experience in the courier or air freight industry.
Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook).
Ability, thorough knowledge, to adapt/deal with inquiries & day to day issues.
Proven track record of excellent customer service; experience dealing with people and speaking to clients.
Eye for detail; organized/skilled in tracking; a problem solver.
Ability to multi-task and think on one's feet.
Possess excellent communication skills.
Flexibility in working hours / shift work.

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

Moving Our World Forward by Delivering What Matters.

Logistics Coordinator

3 weeks ago

STERIS Durham, United States

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · Position Summary · Responsible for all receiving and shipping of medical instruments, component parts and mis ...
Logistics Coordinator

1 week ago

Strata Clean Energy, LLC Durham, United States

About Us: · Strata Clean Energy is a leading developer, EPC, and service provider for utility-scale solar and storage systems in the United States. We control and self-perform all processes from our nationwide solar and storage developments, to construction, O&M, and Asset Manag ...
Registration and Logistics Coordinator

3 weeks ago

North Carolina State University Raleigh, United States

Posting Details · Job Posting Information Posting Number PG193727SP Internal Recruitment No Working Title Registration and Logistics Coordinator Anticipated Hiring Range $37,203 - $40,000 Work Schedule Monday - Friday; 8:00 am - 5:00pm Job Location Raleigh, NC Department Industr ...
Logistics Coordinator

4 weeks ago

Comrise Cary, United States

Payrate: 25.50/hr · This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization. · This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to ...
Logistics Coordinator

3 weeks ago

Comrise Cary, United States

Payrate: 25.50/hr · This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization. · This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to ...
Logistics Coordinator

3 weeks ago

Comrise Cary, United States

Payrate: 25.50/hr · This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization. · This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to ...
Outbound Logistics Coordinator/Scale Operator

1 week ago

Recycling Management Resources, LLC Raleigh, United States

Job Description · Job DescriptionRecycling Management Resources (RMR), one of the fastest growing recycling companies in North America, is dedicated to maximizing its client's revenue generation from recyclable paper. · Become a Valuable Part of Our Team · Our People Are Our Bu ...
Sr. Manager, Warehouse

3 weeks ago

Grifols Durham, United States Regular Full time

The primary role of the Senior Manager Warehouse and Logistics North America is to efficiently and effectively leverage logistics excellence to include Grifols 3PL partners, Carrier Partners, Customer Service, International Trade and Compliance (ITCL) and Global Supply Chain / Lo ...
Supervisor, Logistics

2 weeks ago

SIG SAUER Durham, United States Full time

· Supervisor, Logistics 2nd Shift SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending Amer ...
Event Operations Specialist

3 weeks ago

TransPerfect Durham, United States Full time

TransPerfect Is More Than Just a Job... · Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. · DESCRIPTION · • Coordinat ...
Policy Research Assistant Hybrid

2 weeks ago

Duke Health Durham, United States Regular

Policy Research Assistant Hybrid (Washington, DC or Durham, NC) Margolis Institute for Health Policy · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, DC, US, 27710 · Personnel Area: UNIVERSITY Date: May 30, 2024 Duke University: · Duke Un ...
Project Coordinator

6 days ago

WSP Durham, United States Regular, Full

This Opportunity · WSP is currently initiating a search for a Project Coordinator to join our Earth & Environment Team serving strategic clients for multidiscipline projects across the region. This position will be based in our Charlotte, NC office. This position provides an oppo ...
Plant Manager

1 week ago

Gpac Durham, United States Full time

Plant Manager: · As one of the top leading warehousing and logistics companies, they rely on a talented and committed workforce that is energized by solving large-scale challenges. We're currently seeking a plant manager to oversee the production, maintenance, and quality assuran ...
Team Lead

2 weeks ago

DSV Durham, United States

SUMMARY · The Logistics Coordinator has general responsibility for coordinating and supervising all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for supervision of the associates ded ...
Senior Portfolio Manager

3 days ago

Digital Turbine Durham, United States Regular

Senior Portfolio Manager · Durham, NCAMER – Business Insights & Enablement /Regular /Hybrid Position Overview: The Senior Portfolio Manager plays a pivotal role in supporting the Portfolio Management team at Digital Turbine by ensuring the seamless operation of Planview, our PPM ...
Project Coordinator

2 weeks ago

Duke Health Durham, United States Regular

Project Coordinator (Admin Core) Psychiatry-NCCTS Child Division · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: MEDICAL CENTER Date: May 17, 2024 School of Medicine · Established in 1930, Duke University ...
Warehouse Supervisor

1 week ago

Lilly Durham, United States Full time

We're looking for people who are determined to make life better for people around the world. · Quick Benefits Overview: · Medical, Dental, Vision, Prescription benefits are effective on your first day of employment · Paid vacation- starting annually at 120 hours (prorated based ...
Team Lead

3 weeks ago

IQVIA Durham, United States Full time

We are seeking a Team Lead - Vaccines to join Q2 Solutions, IQVIA's laboratory business at Durham, NC. · We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as w ...
director, educational programs, obge

2 weeks ago

Duke Health Durham, United States Regular

DIRECTOR, EDUCATIONAL PROGRAMS, OBGE · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: MEDICAL CENTER Date: May 30, 2024 School of Medicine · Established in 1930, Duke University School of Medicine is the y ...
Staff Assistant, Career

1 week ago

Duke Health Durham, United States Regular

Staff Assistant, Career & Professional Development Center · Work Arrangement: Requisition Number: Regular or Temporary: Regular Location: Durham, NC, US, 27710 · Personnel Area: UNIVERSITY Date: Jun 7, 2024 Duke University: · Duke University was created in 1924 through an inde ...