Concierge Manager - Falls Church, United States - ABC Services of Maryland

ABC Services of Maryland
ABC Services of Maryland
Verified Company
Falls Church, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Days and Hours:

Monday To Friday ( 7 am - 3 pm)


40 hours per week
The Lead concierge works in a large residential condominium and is responsible for performing the following:

Customer Service is the most important skill for this job

  • Resident and guest checkin and monitoring
  • Performs lite administrative duties assigned by Property Manager
  • Excellent communication Skills Required.
  • Package management
  • Signing in vendors and giving them FOB in exchange for their ID
  • Checking in packages, putting information in package log notifying resident.
  • Assist resident with packages any other assistance as needed.
  • Track move in & moveout if requested by the property manager.
  • Amenity reservation and tracking.
  • Ability to manage staff of
  • Submitting Time sheets & weekly reports.
-
Excellent Customer Service skills required.

  • Surveillance and monitoring.
  • Computer Skills MS Office and
    Building Link use of office printers/ Scanner.
  • Proven experience as concierge; experience in customer service or relevant role is an advantage
  • Proficiency in English;
  • Excellent communication skills
  • Polite and confident with a great deal of patience
  • Ability in multitasking and timemanagement
  • Aptitude in resolving issues with a customerfocused orientation
  • High school diploma; degree in hotel management or relevant field will be a plus
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls

Pay:
$ $19.00 per hour

Expected hours: 40 per week


Benefits:


  • Paid time off

Schedule:

  • 8 hour shift
  • Evenings as needed
  • Monday to Friday
  • On call
  • Weekends as needed

Application Question(s):

  • Explain in your words how you best fit for this Management Position ?

Education:


  • High school or equivalent (preferred)

Experience:

Lead Concierge: 2 years (preferred)
Customer Service: 5 years (preferred)
Microsoft Office: 2 years (preferred)

  • Administrative: 2 years (preferred)
  • Software
Building Link: 2 years (preferred)


Work Location:
In person
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