Police Telecommunicator - Chicago, United States - University of Illinois

Mark Lane

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Mark Lane

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Description

Police Telecommunicator - University Police

Hiring Department:
University Police


Location:
Chicago, IL USA


Requisition ID:


Posting Close Date: 4/16/2024


Salary:
Starting hourly rate is $21.27, commensurate with experience


About the University of Illinois Chicago


UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago.

UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI).

Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges.

By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university.

Recent "Best Colleges" rankings published by U.S.

News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities.

UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Position Summary

Police Telecommunicator receives, interprets and processes calls regarding emergency and non-emergency situations to appropriate and/or supporting agencies that includes: UIH Hospital Security, University Police, University Facilities, Fire/EMS and Chicago Police Department.

Police Telecommunicators work under general supervision of higher level personnel.

Duties & Responsibilities

  • Receives and interprets incoming calls regarding complaints, inquires and reports of emergency and nonemergency situations: logs, coordinates, disseminates and maintains records of messages.
  • Operate and monitor access control system, surveillance videos, public safety app and the University fire/security alarm system; dispatches firefighters or police officers as necessary or dispatch police, fire/EMS as necessary.
  • Creation, modification, and cancellation of LEADS files.
  • May notify of local weather warning system and broadcast severe weather notices as directed.
  • Control access to police station by requiring proper identification for visitors.
  • Performs related duties as assigned.

Minimum Qualifications

  • No record of conviction of a felony or a crime involving moral turpitude
  • High School graduation or GED

Preferred Qualifications

1-2 years' experience in a call center environment or a high-stress environment working with the public- The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.

Please visit _Required Employment Notices and Posters_ to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

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  • The university provides accommodations to applicants and employees. _Request an Accommodation_

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