Medical Assistant Front Office - Santa Ana, United States - KPC GLOBAL MEDICAL CENTERS INC.

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

SUMMARY
The incumbent will be responsible for fulfilling myriad administrative duties in front office, including billing

support, scheduling, coding, patient communication and filing.


REQUIREMENTS:


RESPONSIBILITIES AND DUTIES:

  • Maintain medical charts and schedule appointments for staff.
  • Perform routine medical data clerical tasks.
  • Verify patient's health insurance coverage.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns;
maintaining supplies; performing preventive maintenance; calling for repairs.

  • Serves and protects the medical practice by adhering to professional standards, policies and procedures,
federal, state, and local requirements.

  • Answer multiline phone system and take appointments or direct calls to the appropriate party
  • Greet patients when they arrive at the office and provide them with any necessary paperwork or other
information

  • Collect copays and other fees required prior to the office visit or treatment
  • Direct patients to the lab area for scheduled blood work and other testing
  • Verify insurance coverage and assist the billing department with processing claims
  • Schedule appointments and confirm appointments two days in advance
  • Assist patients with rescheduling appointments and other scheduling issues
  • Communicate test results to patients when directed by physicians or nursing professionals
  • Inform patients of credit card declines and other billing issues
  • Performs other duties as requested.

EDUCATION & EXPERIENCE REQUIREMENTS:

  • Medical Assistant Certificate preferred

SKILLS & ABILITIES REQUIREMENTS:

  • Must be familiar with EHR/EMR system.
  • Excellent verbal and written communication skills
  • Minimum of 6 months of experience is preferred
  • Spanish bilingual is a plus.

PHYSICAL REQUIREMENTS:

Body Positions:
Sitting and standing for prolonged periods.

Body Movements:
Arm and hand dexterity.

2

Body Senses:
Must have command of close and distant sight, color perception and hearing.

Strength:
Ability to lift and move up to 25-pounds.


Working Environment:

  • Work in an office, where the climate is controlled
  • Occasional travel between medical groups and/or hospitals when necessary. 0-25 % of the time.

OSHA exposure category:
I

a. Category I - Position includes tasks that involve exposure to Blood borne Pathogens.

b. Category II - Position includes tasks that do not have exposure to Bloodborne Pathogens,

however employment may require unplanned Category I tasks.

c. Category III - Positions includes tasks that do not involve exposure to Bloodborne Pathogens.

This position would not be required to perform Category I tasks

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