Telephone Customer Advisor - Accokeek, MD, United States - Infinity Systems
Description
'In Accokeek, MD, our approximately 2,700 employees at our contact center locations in Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen, and Bottrop are dedicated to being on the same wavelength as our customers. We not only find the right tone for companies such as SWB, Volkswagen Financial Service, and E.ON, but also maintain a close relationship with our employees. Our awards as a Top Employer and Top Service Germany ensure strong and long-lasting connections.Your responsibilities:
- Answering, conducting, and following up on phone calls in the areas of claims management, individual customer leasing, or banking
- Consultation calls
- Operating all functions of customerspecific IT systems
Your profile:
- Commercial training or comparable professional experience
- Knowledge of insurance products or the banking segment is advantageous
- Experience in customer service is advantageous
- Strong communication and expression skills
- Service orientation and quality awareness
- Excellent computer skills
Your salary:
You will receive 12 Euros per hour plus a bonus (an additional average of 1.50 Euros per hour), totaling
2,100 to 2,400 Euros per month and more.
We offer attractive conditions:
- Good earning opportunities plus commission and employee discounts
- A qualified and ongoing training program
- A secure job and diverse tasks with attractive career and development opportunities
- Working in a friendly, motivated team of all ages
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