Team Leader - Homestead Base, FL, United States - Aurora Solutions
Description
About us, a 110-year success story
KONE was founded in Helsinki in 1910 and today, with over 60,000 employees worldwide, is one of the leading manufacturers of elevators, escalators, and automatic doors.
Our employees appreciate our open communication, the freedom to be different, mobility in every sense, and the trust in their abilities.
We are looking for a Team Leader (m/f/d) for elevator customer service in the Munich area to join our team as soon as possible.
In this role, you will independently and responsibly organize your team. Do you have relevant work experience and a passion for technology? Then become part of KONE and our visionYour tasks:
- Ensuring proper maintenance and service
- Being the first point of contact for customers regarding our service offerings
- Taking over installed systems for service
- Obtaining quotes from suppliers and ordering materials
- Managing a team of approximately 10 service technicians, including capacity and deployment planning
- Responsibility for compliance with occupational safety regulations
- Supporting sales in creating quotes
- Reviewing and approving performance records
Your profile:
- Completed training in electronics or metalworking with a master's degree or a comparable qualification
- Relevant professional experience and ideally first leadership experience
- Customer and service orientation, as well as good communication skills in German
- Cost and responsibility awareness
- Strong problemsolving skills
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