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Clarksville

    Dispatcher/Customer Service- Full Time - Clarksville, IN, United States - Summitt Trucking, LLC

    Summitt Trucking, LLC
    Summitt Trucking, LLC Clarksville, IN, United States

    2 weeks ago

    Default job background
    Full time Transportation / Logistics
    Description
    *Job Summary: Responsible for all facets of the business during After Hours including provide professional driver managing, dispatching, customer services, contact shop and/or vendors if needed for repairs, handle accident and injury calls

    *Primary Responsibilities:
    • Communicate with Day Shift personnel regarding needs of company
    • Dispatch company drivers and owner operators
    • Communicate directly with customers and drivers to resolve issues that may arise
    • Track drivers to insure loads are delivered on time
    • Identify and correct issues and maintain open communication with drivers, customers and internal personnel
    • Contact shop personnel or vendors as needed for breakdowns
    • Handle accident and injury calls
    • Utilize Peoplenet for communication
    • Other Duties as Assigned
    *Qualifications:

    • High School diploma or GED required, Associates degree in related field preferred; or minimum of 1 year of related experience and/or training; or equivalent combination of education and experience.
    • Knowledge of all DOT regulations including hours of service requirements and drivers logs.
    • Ability to prioritize multiple tasks in a timely and efficient manager
    • Proficient with Computers and Microsoft Office
    • TMW Systems, Peoplenet and Bluetree System experience helpful but not required
    • Excellent interpersonal, oral and written communication skills
    • Conflict management skills
    • Able to work 40 + hours weekly
    *Working Conditions:
    • Ability to remain in a stationary position for extended periods of time
    • Ability to move about inside office to access files cabinets and office machinery
    • Good eye/hand coordination
    • Ability to use upper extremities for keystrokes and phone use for extended periods of time
    • Ability to communicate effectively using an office phone with handset
    • Able to lift 20 pounds multiple times daily
    • Ability to meet overtime requirements during peak periods with or without advance notice
    • Ability to meet internal and external training requirements as needed'
    '


    Work Location:

    • One location
    Work Remotely

    • No

    Job Type:
    Full-time


    Pay:
    From $17.50 per hour


    Schedule:

    • 8 hour shift

    Education:

    • High school or equivalent (Preferred)

    License/Certification:

    • Driver's License (Preferred)

    Work Location:
    In person
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