Intake Manager - West Hollywood, CA

Only for registered members West Hollywood, CA, United States

1 week ago

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Job summary

We are seeking an Intake Manager that will lead a team of intake specialists who support clients seeking legal representation for cases such as Lemon Law, Employment Law, Elder Law, and others.

Responsibilities

  • Lead, train, and manage the intake team to ensure consistent, high-quality client experiences and adherence to firm standards
  • Serve as a senior point of contact for potential clients by conducting intake interviews via phone, in person, and other communication channels, particularly for complex or high-value matters
  • Evaluate and screen potential cases for eligibility based on firm criteria and legal considerations, making higher-level judgment calls when needed
  • Inquire about job requirements within this role at Omega law group website.
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