Sales Manager - Paradise Valley, United States - The Scottsdale Plaza Resort

The Scottsdale Plaza Resort
The Scottsdale Plaza Resort
Verified Company
Paradise Valley, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Overview


Responsibilities:


  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Prepare and submit required reports in a timely manner.
  • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
  • Know meeting room setups and capabilities.
  • Know sleeping room configurations and types.
  • Respond to Catering inquires immediately.
  • Use the Partnership Agreement to meet client needs.
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
  • Interact with outside planners, vendors for event setup.
  • Maintain pricing integrity and propose upscale menus for clients.
  • Manage existing accounts and follow up with client resolicitation to capture future business.
  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Manage the function diary and adjust space in order to ensure maximum potential revenue.
  • Be visible on the floor and assist staff as needed during functions.
  • Be involved in and/or conduct departmental and hotel training (OnetoOne Training, etc.)
  • Plan and execute holiday and special events in conjunction with the Director of Catering.
  • Use feedback from client evaluations to improve service and quality.
  • Participate in required M.O.D. program as scheduled.

Qualifications:


  • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Proficiency in Delphi preferred.
  • Flexible and long hours sometimes required.
  • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Pay:
From $80,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Travel requirement:

  • No travel

Work Location:
In person
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