Administrative Coordinator - Plover, United States - First Impressions Sc
Description
Essential Functions
- Answers phone calls and distributes them as necessary or assists party on the line to schedule appointments
- Require familiarity with the administrative manual, scheduling software, and all functions relating to the administrative position
- Greets patients in a pleasant manner verifying and/or updating demographics and insurance information
- Checks out patients, schedules follow up appointments and completes needs of patient/parent and Doctor
- Scheduling of new patients in a timely, accurate, accommodating, and friendly manner
- Collect and post patient copayments and/or appointment payment amounts as noted in computer system per financial/treatment coordinator
- Generation of Real-Time estimates and coordination of financial agreements for families
- Check Medical Assistance Eligibility
- Must be able to complete daily deposit/deposit edge/excel spreadsheet for accounts receivable
- Basic knowledge of the scheduling software Dentrix Ascend
- Ability and knowledge to receive, disperse, and send back interoffice boxes and envelopes.
- Stock office supplies as need
- Other duties as assigned
- High school diploma
- Previous office experience
- Proficient computer and data entry skills
- Strong customer service skills and commitment to patient/parent satisfaction
- Excellent oral and written communication skills
- The ability to communicate with parents and coworkers in a responsible friendly manner.
- Ability to maintain patient confidentiality and be familiar with HIPAA laws and regulations
The Administrative Coordinator supports the pediatric dental office by delivering exceptional customer service and providing assistance to parents/patients in all administrative aspects of the dental appointment.
