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    emergency transport communication coordinator dispatch - Wausau, United States - Aspirus Health

    Aspirus Health
    Aspirus Health Wausau, United States

    3 weeks ago

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    Full time
    Description
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    EMERGENCY TRANSPORT COMMUNICATION COORDINATOR DISPATCH

  • Category: Office Support Services
  • Location: Wausau, WI
  • Job Schedule: FULLTIME
  • Job Number: 49962
  • Apply To Job

    Compassion. Accountability. Collaboration. Foresight. Joy.

    These are the Aspirus Core Values ; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

    Aspirus is seeking an Emergency Transport Communication Coordinator in Wausau, WI to work in our Medevac Department.

    Responsible to receive, coordinate and provide timely notification of emergent and non-emergent medical transport requests (rotor, fixed wing, ground) within Wisconsin and the Upper Peninsula of Michigan. The Communication Coordinator is responsible for accurately documenting all transport vehicle activity and times within the CAD system. In addition, the Communication Coordinator is also responsible for following the aircraft and ambulances by means of satellite tracking devices and initiating emergency action plans in the event of an incident/accident. May also prepare and provide price quotes for non-emergent air or ground medical transport and coordinate all aspects of those transports. The Communication Coordinator may also be asked to assist with Physician Connect transfer center requests and ensure that patient transfers are facilitated within a timely manner. It is imperative that the Communication Coordinator maintain positive professional relationship with customers, health care facilities, EMS, and other air medical transport providers. Individuals must be organized, adept at multi-tasking, have excellent communication skills.

    Hours : Full Time or .9 FTE, 72 hours every 2 weeks. Varied shifts.

    Experience/Qualifications

  • Previous experience in use of multiline telephones, radios, dispatching equipment, or information systems experience beneficial.
  • Experience in dispatching aircraft, ambulances, police, and/or fire and previous patient-care ambulance experience desired. Experience as Emergency Medical Dispatcher, First Responder, or EMT beneficial
  • Emergency Medical Dispatcher (EMD) within one year of hire
  • IAMTCS – Certified Flight Communicator (CFC) certification with one year of hire and maintain certification.
  • Wisconsin Emergency Medical Technician-Basic - desired
  • Possesses an excellent working knowledge of computer operations and typing skills.
  • Must possess excellent customer service skills and have ability to function calmly in high pressure situations, think clearly and logically, and make problem solving decisions based on information.
  • Ability to communicate verbally, effectively, and clearly in person and by phone.
  • Possesses ability to function under pressure and establish priorities.
  • Employee Benefits

  • Full benefits packages available for part- and full-time status.
  • PTO accrual from day one
  • Generous retirement plan with match available.
  • Wellness program for employees and their families.
  • Aspirus Wausau Hospital is the flagship of the Aspirus system that serves patients in 14 counties across northern and central Wisconsin, as well as the Upper Peninsula of Michigan. It is a licensed private/not-for-profit facility with 325 beds and staffed by 350 physicians in 35 specialities. Aspirus Wausau Hospital is a Level II trauma center that provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothocric surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 220 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits. To learn more about Wausau click the following link: Wausau, Wisconsin

    Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women's health, and spine and neurological care.

    Our Mission : We heal people, promote health and strengthen communities.

    Our Vision : Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

    As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

    Aspirus Health is a non-profit, community-directed health system based in Wausau, Wisconsin. Its 11,000 employees are focused on improving the health and well-being of people throughout Wisconsin and Upper Michigan. Aspirus serves communities through four hospitals in Michigan and 13 hospitals in Wisconsin, 75 clinics, home health and hospice care, pharmacies, critical care and air-medical transport, medical goods, nursing homes, and a broad network of physicians. For more information visit

    Click here to learn more.

    Credentials:
    Essential:
    * Certified Flight Communicator

    Credential source:
    Essential:
    * Board of Cert. for Communication Specialists



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