Front Desk Receptionist/customer Service - Houston, United States - Innovations in Physical Therapy Inc
2 weeks ago
Description
Front Desk Crew - SUPERSTAR NEEDED
(Medical Center Houston)
We are seeking a Full-Time Front Desk Associate, Check In, Check Out, and New Patient to join our team at our Houston Medical Center private practice.
Be a part of something bigger and join our team as a Medical Front Office Associate and help transform people's lives through
Remarkable Customer Service.
As a Front Office Associate, you will be the first point of contact for Patient and referring professionals - answering phones, cheerfully greeting and registering patients, scheduling patient treatments and checking them in / out, and collecting the copay.
You will work to help set up our amazing EMR.Who We Are
At
Innovations in Physical & Aquatic Therapy, we specialize in Physical and Aquatic Rehabilitation Therapies. In our 17th year of helping people get back to living their best life without pain meds. injections or needless surgery.
Our state-of-the-art saltwater therapy and beautiful facilities set us apart from the rest, and our dynamic hands-on therapy techniques on both land and water have no equal We treat people first and patients second.
Our Core Values
Nothing is impossible
People first, Patient second
Anticipate unstated needs
Be passionate and humble
Fun and positive team spirit
Create WOW experiences
Connect emotionally
Embrace and drive change
Be creative and adventurous
Pursue growth and learning
Come to work where your voice is heard, where you'll be valued as an essential part of our team
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Creates a
Positive Experience for
Every Patient,
Every Day by believing in and practicing the
Positive Experience we provide our patients.
Registration
- Greets and checks in patients scheduled for treatments; registers demographic information and processes payment plans and copays
- Answers phones and handles calls in an efficient and friendly manner
- Acts as liaison between staff and the patients waiting for treatments and other clinic information.
- Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office tasks
Maintains supply of patient information sheets
Scanning imaging via electronic interfaces.
- Completes confirmation calls and provides preparation instructions to the patient.
Scheduling & Insurance
Schedules patients and enters orders
Maintains an up-to-date and accurate database of all current and potential referring physicians
Accurately maintains patient records
Maintains an up-to-date and accurate pending-scheduling list
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following the company guidelines.
Qualifications
- Minimum of
two years' experience in a doctor's office, hospital, or healthcare facility or
four years as a front desk person in any business with
People Skills - Good computer and word processing skills.
- Cheerful and pleasant personality.
- A detailoriented person capable of multitasking
- Medical background preferred but not required.
- Punctual and reliable
Simply put.
-
Here are the ABCs of what we are searching for_:
We want a person who is awesome
We want a person who is better than the rest
We want a person who is caring
We want a person who is daring
We want a person who is everything
We want a person who is fantastic
We want a person who is great
We want a person who is happy
We want a person who is incredible
We want a person who is jovial
We want a person who is Kharismatic
We want a person who is loud
We want a person who is management material
We want a person who is no-nonsense
We want a person who is open
We want a person who is proud
We want a person who is quite a computer savvy
We want a person who is ravishing
We want a person who is smart
We want a person who is terrific
We want a person who is unbelievable
We want a person who is victorious
We want a person who wants to help people
We want a person who is xenon of direction
We want a person who is yearning to work
We want a person who is zealous
The Benefits:
- Very competitive benefits package
- Paid vacation after 90 days
- 6 Paid Holidays
- Energetic, fun, and familylike atmosphere
- Productivity bonuses for both individual and clinic goals.
- Weekly Continuing Education
- Free Inhouse Continuing Education
- Relaxed atmosphere
- Get to wear scrubs, and sneakers all year round.
- Use of Gym and Pools
Highly Competitive Salary:
-
Growth Opportunities:
-
Unique onboarding process
TO APPLY:
Tell us about yourself
1. Why should we interview you (what makes you stand out in a crowd)?
2. Answer the prerecorded questions
**To have your file reviewed you must have the f
