Customer Experience and Sales Associate - Tampa, United States - Red Cap Plumbing & Air
Description
Overview:
Are you a money-motivated sales associate? Do you wanna make on average upwards of $25/hr? Red Cap Plumbing & Air may be the place for you
We are looking for a sales associate who is strong with outbound calling to take charge in our call center
Looking for someone with open availability for work.
What's in it For Me?
-
Base $16 - $18/hr with potential to make on average $25-$30/hr with commissions
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match
- Life Insurance, Short-Term and Long-Term Disability
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Responsibilities:
- **Making/handling high volume of outbound calls**:
- Successfully handle high volume inbound customer service calls
- Receive and record completed work orders from field technicians
- Expedite unresolved customer grievances to designated departments for further investigation
- Maintain accurate customer information and scheduled appointment details
- Actively promote and sell new or additional services or products when applicable
Qualifications:
- High School Diploma or GED preferred
- 1year customer service experience
- Experience with Service Titan is a plus.
- Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
- Must be able to work evenings and weekends when needed
