Starbucks Counter Attendant - Rohnert Park, United States - GRATON RESORT & CASINO
Description
Shift
All
Department
STARBUCKS
Starting Pay Rate
$18.50
Position Summary:
The Starbucks Counter Attendant is responsible for creating a great guest experience.
Duties range from taking guest orders to recommending new beverages, food and retail, cash handling and keeping area cleaned, organized and stocked.
Essential Functions:
- Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
- 2. Greet guests with a smile and a pleasant disposition in a timely manner.
- 3. Prepare food and beverage items for guests.
- 4. Use suggestive selling techniques.
- 5. Maintain cleanliness and ensure that supplies in outlet areas are well stocked.
- 6. Operate the Point of Sale system, cash handling, and accurately record guest's orders.
- 7. Resolve guest complaints.
- 8. Complete side work and any additional daily tasks.
- 9. Follow health and safety guidelines at all times
Requirements:
Required Qualifications:
- Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
- 2. Must be able to obtain a gaming license from the Graton Gaming Commission.
- 3. Must possess or obtain a California Food Handler Certification.
- 4. Ability to work in a fastpaced environment.
- 5. Ability to handle a flexible schedule and work weekends, holidays and all shifts.
- 6. Must be at least 18 years of age
Physical Requirements:
- Ability to lift up to 50 pounds with or without assistance.
- 2. Ability to stand for duration of the shift, bend and reach to a height of six feet with or without assistance.
- 3. Hand/eye coordination and the ability to use sensory faculties.
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