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Tallahassee

    Service Advisor - Tallahassee, United States - Optimum RV Florida

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    Description

    Job Description

    Job Description

    Optimum RV, a growing full-service RV Dealer, is seeking a Service Advisor.

    Summary:

    Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.

    Responsibilities:

    • Presents Maintenance Menu's to Customers Based on Length of Ownership & Manufacturer Recommendations
    • Performs service "meet and greet"
    • Initial Vehicle Walk Around
    • Performs vehicle Courtesy Inspection
    • Generates all service Repair Orders and close R.O.'s when work is completed
    • Acquires customer authorizations on service work
    • Schedules Service Appointments
    • Answers all service department calls
    • Liaison between the customer and the service department
    • Perform daily customer status follow-up phone calls
    • All other responsibilities as assigned

    Minimum Qualifications:

    • High school diploma or GED equivalent
    • 2-3 years customer service
    • RV/Automotive/Powersports Experience Preferred

    Essential Characteristics:

    • Ability to work well under stress
    • Ability to multi-task and take direction
    • Strong Organizational Skills
    • Must be a Team Player
    • May be required to drive Motorized RV'S
    • Must maintain a high level of professionalism
    • Punctual

    Benefits:

    Optimum RV offers an excellent benefits package to all eligible employees including:

    • Competitive wages
    • Medical insurance
    • Dental insurance
    • Vision Insurance
    • Company-Paid Life insurance
    • Supplemental Life Insurance
    • Short & Long Term Disability
    • Critical Illness, Accident and Hospital Indemnity coverage
    • EAP
    • Wellness Program including Gym Reimbursement
    • Vacation, Personal Time & Holiday pay

    Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.

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