Service Assistant - Burdett, NY, United States - NovaWorks

NovaWorks
NovaWorks
Verified Company
Burdett, NY, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
The Dresen Group is one of the largest multi-brand dealers in the Rhineland region.

With over 650 employees, we represent the brands Opel, Ford, Seat, Kia, Hyundai, MG, CITROËN, as well as Honda motorcycles and in the caravaning sector the brands Hobby, Knaus, Challenger and Karmann Mobil.

Become the heart and soul of our locations in Neuss, Dormagen, Kaarst and Korschenbroich


Service Assistant (m/f/d) with a focus on customer service

Your responsibilities

  • Welcoming and catering to our service customers and prospects
  • Independent organization and management of customer appointment scheduling
  • Preparing orders for the service team
  • Managing our central email distribution and forwarding it to the relevant departments
  • Responsible for the cash register, including accepting money, managing and making bank runs
  • Managing our customer database
  • Ensuring smooth communication with customers throughout the entire service process
  • Communicating in spoken and written German

Your profile

  • Education in a commercial field or in the hospitality industry
  • Experience in a similar role with direct customer contact
  • Good understanding of workshop and service processes
  • High social competence and organizational skills
  • Excellent communication and language skills in German
  • Dedicated, independent and proactive thinking and working style
  • Openmindedness, teamwork and confident demeanor even in turbulent situations
  • You are an allrounder in the office and
More jobs from NovaWorks
See all jobs of NovaWorks