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    Business Development Consultant - Atlanta, United States - ServiceMaster

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    Description

    Job Description

    Job Description

    Ready to be part of a dynamic and growing company?

    ServiceMaster Brands is looking for talented people to join our team


    What We Offer:

    • Medical, Dental, and Vision start the first day of the month following your date of hire
    • 401 (k) match
    • 15 Days paid time off and paid holidays, including 2 floating holidays
    • Mental health support through Headspace Health
    • Career growth and advancement

    Business Development Consultant

    We are currently looking for a Business Development Consultant for our ServiceMaster Restore brand to be accountable for driving franchisee sales and profit, coaching for operational excellence, and enforcing brand standards by providing high-level business consulting expertise and advice to a defined group of franchisees.

    What you will do:

    • Drive franchise sales and profit, coaching for operational excellence, and enforcing brand standards by providing high-level business consulting expertise and advice to an assigned group of franchisees.
    • Drive revenue growth by developing annual sales, marketing, and financial plans for each franchisee.
    • Perform business evaluations. Tracks and facilitates progress by gathering and analyzing data, making recommendations, building commitment, and overcoming objections.
    • Provide training and advise franchisees on evaluating and acting on financial analysis tools, such as profit and loss statements, balance sheets, cash flow reviews, financial key performance indicators, pricing strategies, etc.
    • Identify business needs and opportunities to improve performance and growth by leveraging company operating systems or resources.
    • Facilitate learning and sharing of best practices in a wide variety of formats, including group presentations and face-to-face training.
    • Ensure full brand standards compliance with all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences.
    • Provide action plans with timing to resolve any system noncompliance. Performs field audits for quality assurance.
    • Assist Directors of Business Development (BDD) in managing regional initiatives and projects, providing coaching and guidance for other BDC IIs, providing owner support for escalated issues, gathering data and reporting responsibilities, and assisting with market expansion and sales initiatives in assigned regions.
    • Act as lead for conventions and other events, including representing the brand, owning content, programming, scheduling, and other logistics.
    • Represent the business unit in franchise councils and take ownership of various responsibilities within the council.

    What you will bring:

    • Bachelor's degree in business or related field or an equivalent combination of education and experience required. Master's degree preferred.
    • 5+ years of experience in business operations management or related fields required
    • Experience in project management, leadership, budgets, profit & loss, employee supervision, customer service, and conflict resolution required
    • Sales experience in the service industry preferred
    • Multi-unit franchise operations or strategic business planning experience preferred
    • Business and financial acumen
    • Strategic and innovative thinking skills
    • Project management, organization, multi-tasking, and prioritization skills
    • Coaching and influencing skills
    • Executive presence with the ability to speak publicly (e.g. facilitation of workshops, training sessions, and large group settings)
    • Proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint)
    • Ability to review financials and key metrics and determine a corrective course of action
    • Ability and willingness to travel up to 50% as needed for the business unit, including overnight

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ServiceMaster, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range offered is $85,000-$105,000 plus bonus.

    About ServiceMaster Restore

    With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of essential residential and commercial services. More information can be found at



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