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    Quality Assurance Engineer II/III - Seattle, United States - Expeditors International

    Expeditors International
    Expeditors International Seattle, United States

    3 weeks ago

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    Description

    **Quality Assurance Engineer II/III - Tracking & Reporting, IS Customer Experience**

    1015 3rd Ave, Seattle, WA 98104, USA

    Full-time

    **Company Description**

    "We're not in the shipping business; we're in the information business." -Peter Rose, Expeditors Founder

    Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

    15,000 trained professionals

    250+ locations worldwide

    Fortune 500

    Globally unified systems

    **Job Description**

    Expeditors' Customer Experience Tracking and Reporting team is exclusively focused on delivering value to customers and creating industry-leading solutions. The team is dynamic, exciting and fun with high expectations to deliver best in class results with the timeliness to capture eager markets. We're breaking ground on so many possibilities - applying new technologies to solve complex problems, taking innovative approaches to software development. Come join an amazing team

    As a Quality Assurance Engineer you will test code at the user level, both manually and with automated tools. You will understand software internals, can debug problems using log files, and write automated tests with end-user level automated tools like SQL, Postman and Insomnia.

    Quality Assurance Engineers work closely with Software Development Engineers to understand the technical implementation details of business features. They also work closely with Product Management, Customer Support, and end-users to develop test plans and suites that approximate real-world environments and regression tests that drive quality and agility within the software development process.

    If you are a talented, detail oriented individual who is passionate about quality and enthusiastic about building world-class systems, this could be the right position for you.

    ROLES AND RESPONSIBILITIES:

    Build, refine, and prioritize automated and manual test suites in alignment with program vision and roadmap

    Create strategies to identify, replicate, and test defects across multiple applications and code bases

    Test and validate changes to target applications

    Coordinate quality assurance activities across multiple teams

    Work with engineering teams during development to establish proper test coverage

    Drive improvements pertaining to project requirements and application design

    Verify new build functionality and quality before releasing to end-users

    Reproduce reported bugs and demo to engineering teams

    Review log files to determine if an application is behaving as designed

    *This position will sit in Seattle, WA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.*

    **Qualifications**

    MINIMUM QUALIFICATIONS:

    BS in Computer Science or comparable work

    3+ years of software testing experience

    Background in automation using Cucumber, Java, or other applicable languages

    Strong knowledge of Quality Assurance methodologies and tools

    Ability to understand technical specifications and analyze log files

    Proven interpersonal skills and the ability to communicate effectively with a wide spectrum of people

    Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus

    Excellent time management and organization skills

    Outstanding verbal and written communication

    Experience writing and working with SQL

    Driven, strong 'get it done' attitude

    DESIRED QUALIFICATIONS:

    Agile/IT leadership experience

    Experience working with Postman, Insomnia and Javascript/Typescript

    Proven expertise in designing and implementing Continuous Delivery pipelines

    Experience working in freight forwarding or other transportation industry roles

    Experience working and coordinating with geographically diverse teams

    Alignment with Expeditors' culture and a total commitment to customer satisfaction

    Experience with software development and shipping products for internal and external users

    Working knowledge of Office 2013 or above, ADO/VSTS, SharePoint

    ITIL familiarity and/or certification

    SAFe familiarity and/or certification

    *Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.*

    **Additional Information**

    Position is full time (40 hours per week) Monday through Friday. We are a business professional attire company.

    Expeditors offers excellent benefits:

    Paid Vacation, Holiday, Sick Time

    Health Plan: Medical, Prescription Drug, Dental and Vision

    Life and Long Term Disability Insurance

    401(k) Retirement Savings Plan

    Employee Stock Purchase Plan

    Training and Personnel Development Program

    *All your information will be kept confidential according to EEO guidelines. Successful candidates must pass a background check.*

    **Job Location**

    Quality Assurance Engineer II/III - Tracking & Reporting, IS Customer Experience

    1015 3rd Ave, Seattle, WA 98104, USA

    Full-time

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