Jobs
>
Lexington

    Sr. IT Business Analyst, Commercial Systems - Lexington, United States - Kiniksa Pharmaceuticals

    Default job background
    Description

    Reporting to the Sr. Director IT – Global Commercial & Enterprise Analytics, the Senior IT Business Analyst, Commercial Systems will help develop and implement technology projects, and IT solutions supporting our Global Commercial organization. Working in conjunction with peers primarily supporting Commercial Business functions, the successful candidate will help drive the expansion, operational maintenance and support of our Commercial applications and our analytical solutions.
    The candidate will have relevant experience in delivering digital solutions to enable the effectiveness and productivity of teams operating rapidly changing commercial landscape. This candidate will need to be able to excel in vendor management and execute at an individual level. In addition, project manage and lead parallel initiatives (e.g. new CRM functionality, modify Digital Campaigns and enhance Patient Support processes).

    Successful candidates will possess a fun, flexible, roll up your sleeves attitude, with the ability to work independently and enjoy working in a dynamic, fast-paced environment during a period of significant growth.

    This role is based in our Lexington, MA office location. Our office-based employees follow a hybrid schedule of 4 days in the office, and 1 day remote.

    Responsibilities (including, but not limited to):

    • Responsible for supporting the day-to-day operations for Commercial applications including Veeva CRM, Salesforce Health and Marketing Cloud, and Tableau
    • Review current processes to gather requirements and understand gaps of existing and/or proposed technology/core solutions and identify opportunities to better leverage technology
    • Facilitate and lead business process and / or design sessions with the business and technical teams to identify functional and technical requirements
    • Work with project leadership to determine risk mitigation strategies, document and communicate appropriately to proactively reduce the impact of scope creep
    • Oversee development, establish test scripts, coordinate User Acceptance Testing and implementation of various updates to the Commercial application platforms
    • Generate documentation to detail the customer solution (business, technical, and testing)
    • Develop, implement, and manage data exchange technology and processes, that optimize data movement, safeguards Kiniksa data and complies with Kiniksa's policies
    • Ensure source system changes are accurately reflected in our Analytical reporting and integration points
    • Identify key areas for end user education and partner internally to develop and execute (e.g. iOS features, Veeva CRM and Tableau)
    • Work closely with IT colleagues to ensure end user support processes and systems are effectively addressing the needs of the applicable user groups
    • Ensure internal and vendor solutions are utilized (e.g. JIRA, Teams) to track requests, bugs and issues and ensure the teams are prioritizing items
    • Proactively identifies and communicates system changes and updates to effected parties in advance
    Qualifications:
    • Requires a Bachelor's degree in computer science, data science, or a related field (Master's degree preferred) with 5+ years' experience working in IT and applications experience within the biotechnology/pharmaceutical industry supporting both Commercial and Patient Support organizations
    • 4+ years' experience working on Veeva CRM / Salesforce cloud platforms
    • Expertise with standard pharmaceutical data sources (e.g., Claims, Dispense, HCP/HCO demographics, formulary, etc.) required
    • 2+ years of expertise in cloud database platforms with solid understanding of SQL (Snowflake preferred)
    • 2+ years of experience working with Tableau and solid understanding on how reports are consumed
    • Strong familiarity with source systems (e.g., Veeva CRM, Salesforce Health Cloud) and how data is stored
    • Experience with Master Data Management concepts and platforms (e.g. Veeva Network and Open Data)
    • Experience with omni-channel marketing data (e.g., Web, Social Media, Digital Campaigns)
    • Experience with Contact Center applications, (Genesys or Five9 preferred)
    • Experience leading projects with multiple stakeholders (e.g., Commercial Operations, Field, Marketing and Compliance / Legal
    • Experience in managing vendors supporting and enhancing Commercial and Analytical applications
    • Excellent project management skills, including the ability to lead in an environment with multiple partners, vendors and contending priorities
    • Compliance with all laws, regulations, policies, and procedures that govern the conduct of Kiniksa activities
    • Strong commitment to compliance and ethical standards
    • Proficient with Microsoft Office suite (i.e., Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
    Kiniksa is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, transgender status, age, genetics, national origin, protected veteran status, or disability status, or any other legally protected category. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


  • Stellar Ventures Fayette, United States

    What you will do with us · Operating the telephone switchboard · Reception and care of visitors · Organization and care of meeting rooms and Outlook calendar · Organizational and administrative tasks in general administration · Monitoring of safety systems and reporting of a ...


  • Petro Towery, Inc. Richmond, United States

    Job Description · Job DescriptionWE ARE LOOKING FOR ENTRY LEVEL TO SEASONED PROFESSIONALS WITH WORKING KNOWLEDGE OF THE FOLLOWING:ELECTRICAL · VOLT/MULTI-METER · TROUBLESHOOTING · COMPUTER NETWORKING · LOW VOLTAGE COMMUNICATIONS · PAY BASED ON EXPERIENCE AND CERTIFICATIONS · WE W ...


  • Petro Towery, Inc. Richmond, United States

    Job Description · Job DescriptionPETROLEUM FIELD SERVICE TECHNICIAN · Petro Towery is looking for self motivated mechanically inclined persons to help grow our footprint in Ohio. · If you are looking for a rewarding career with competitive pay then Petro Towery is the company f ...


  • Petro Towery, Inc. Richmond, United States

    Job Description · Job DescriptionPETROLEUM FIELD SERVICE TECHNICIAN · Petro Towery is looking for self motivated mechanically inclined persons to help grow our footprint in Ohio. · If you are looking for a rewarding career with competitive pay then Petro Towery is the company f ...


  • Petro Towery, Inc. Richmond, United States

    Job Description · Job DescriptionPETROLEUM FIELD SERVICE TECHNICIAN · Petro Towery is looking for self motivated mechanically inclined persons to help grow our footprint in Ohio. · If you are looking for a rewarding career with competitive pay then Petro Towery is the company f ...


  • Gpac Lexington, United States Full time

    Join a dynamic insurance team and step into a fulfilling role as a Commercial Insurance Account Executive. Join a well-established agency dedicated to delivering top-tier commercial insurance solutions to clients. If you are a dedicated, client-focused professional with a strong ...

  • MIT Lincoln Laboratory

    Technical Staff

    5 days ago


    MIT Lincoln Laboratory Lexington, United States

    The Space Systems Analysis & Test Group identifies gaps and sets goals to ensure robust U.S. space systems for military, intelligence, civil and commercial purposes. This work involves understanding the attributes and vulnerabilities of U.S. space-related systems, including the s ...


  • TDG Facilities, LLC Lexington, United States

    tdgFacilities is looking for a full-time Mobile Maintenance Technician in the LEXINGTON, KY area to help serve our clients in the region. This role requires knowledge of corrective, preventative, and routine repair and maintenance procedures which may include carpentry, electrica ...


  • InsideHigherEd Lexington, United States

    Job Title:Innovation Talent Development Prog Dir · Requisition Number:RE45635 · Department Name:40420:Office of Technology Commercialization · Work Location:Lexington, KY · Grade Level:48 · Salary Range:$62,310-102,821/year · Type of Position:Staff · Position Time Status :Full-Ti ...


  • The Flying Locksmiths Cincinnati Lexington, United States Full time

    Benefits:Competitive Wages · Tools Provided · Uniforms Provided · Company Vehicle · Paid Training · Flexibility · Career Advancement Opportunities · Growing Industry · Paid time off · Profit sharing · Job Title: Locksmith Technician (Lexington) · Reports To: General Manager or Fr ...

  • Arrow Electric

    Electrician

    3 weeks ago


    Arrow Electric Lexington, United States

    Come Energize your Career with Arrow Electric$1000 Sign-On/Performance Bonus · We are growing and looking for talent to grow with us. · Since 1957, Arrow Electric has provided trustworthy, dependable, and cost-effective Electrical, Installations, and Services with the highest qua ...

  • Air Tech, Inc.

    HVAC Technician

    2 weeks ago


    Air Tech, Inc. Lexington, United States Full time

    Benefits:retirement plan with matching · Bonus based on performance · Health insurance · Paid time off · Benefits/PerksSIMPLE IRA retirement plan · Competitive Compensation · Career Advancement Opportunities · Job Summary: · We are a small 30+ year old HVAC company in central Ken ...


  • University Of Kentucky Lexington, United States Full time

    Required License/Registration/Certification · None Physical Requirements Sitting/standing for extended periods of time; repetitive motion related to computer work; effectively communicating with individuals from diverse backgrounds. Shift Typically Days: Monday – Friday 8:00am – ...


  • Tetra Tech Lexington, United States

    Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs a ...

  • Central States Bus

    diesel bus mechanic

    2 weeks ago


    Central States Bus Lexington, United States

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by la ...


  • MIT Lincoln Laboratory Lexington, United States

    MIT Lincoln Laboratory is a Department of Defense Research and Development Laboratory chartered to develop advanced technology in support of national security. Research and development activities focus on long-term technology development as well as rapid system prototyping and de ...

  • University Of Kentucky

    HVAC-R Technician

    6 days ago


    University Of Kentucky Lexington, United States Full time

    Required License/Registration/Certification · KY Journeyman's Heating, Ventilation, and Air Conditioning (HVAC) Mechanic License · Environmental Protection Agency (EPA) Section 608 Universal Certification · Physical Requirements Lifting, pushing, and/or pulling objects up to and ...


  • JLL Lexington, United States Full time

    JLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...


  • MIT Lincoln Laboratory Lexington, United States

    The Tactical Defense Systems Group works to understand air defense issues, in particular, air vehicle survivability, vulnerability of U.S. Air Force (USAF) aircraft to weapons systems, electronic countermeasures, and air surveillance for homeland defense. The group focuses on und ...


  • MIT Lincoln Laboratory Lexington, United States

    The Embedded and Open Systems Group conducts research to design, develop, and deploy next generation high-performance real-time embedded processing systems for use on air, ground, and sea-based platforms located at the tactical edge. We design these systems using diverse computat ...