Jobs
>
Customer Service Representative
>
Worcester

    Customer Service Representative - Worcester, United States - Indotronix International Corporation

    Indotronix International Corporation
    Indotronix International Corporation Worcester, United States

    Found in: Lensa US 4 C2 - 6 days ago

    Default job background
    Description

    Job Title:
    Customer Service Representative

    Location: 46 Main Street, Worcester County, Worcester, MA 01608

    Training period - 15days

    Work days - Mon to Fri


    Onsite Operation Hours:
    M-F, 9:00 am - 5:00 pm EST


    client is looking for CSR agent who can speak good English or Bilingual in Spanish

    Description:

    Intelligent Citizen Services Onsite Contact Center Agent

    The Intelligent Citizen Services Associate will leverage customer service skills, problem solving, and attention to detail to deliver a positive customer experience.

    The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results.

    Job Responsibilities


    • Interact face to face live with walk in clients
    • Research and resolve member questions and issues using multiple online tools and systems
    • Track and monitor the status for open request using multiple online tools and systems
    • Document all work including completed tasks and notes in an online CRM tool
    • Review and analyze member paperwork, forms, and activity within multiple online tools and systems
    • Conduct outreach via phone and online to client members to gather additional information or provide issue resolution status
    • Collaborate with internal teams to research and resolve issues for client
    • Collaborate with external third-party teams to resolve issues for client
    • Answer member questions as needed
    • Answer incoming phone calls, chats, and/or emails Basic Qualifications (Required Credentials)
    • 2 years of Customer Service experience
    • High School Diploma or GED

    Proficiency with computers:
    Experience using the internet, email via Outlook, etc.


    • Listening, verbal, and written communication experience
    • Microsoft Office (Excel, Word, Outlook, and Teams) experience Preferred Qualifications (NOT Required Credentials)
    Indotronix is an Equal Opportunity Employer
  • Randstad North America, Inc.

    Customer Service Representative

    Found in: Lensa US 4 C2 - 16 minutes ago

    Randstad North America, Inc. Worcester, United States

    Randstad in partnership with a highly respective property & casualty insurance company are actively seeking an Associate Adjuster to join their Auto team in Worcester, MA starting in on a temp to hire basis. This insurance company is an industry lead Customer Service Representati ...

  • Randstad North America, Inc.

    Customer Service Representative

    Found in: Lensa US 4 C2 - 1 day ago

    Randstad North America, Inc. Worcester, United States

    Answers telephone, email and fax inquiries from Commercial lines po[ " · . Answers telephone, email and fax inquiries from Commercial lines policy owners and Agents. Interprets and explains policy coverage; counsels, educates and provides accurate i Customer Service Representativ ...

  • Sunbelt Rentals

    Customer Service Representative

    Found in: Lensa US 4 C2 - 5 days ago

    Sunbelt Rentals Worcester, United States

    Location: · Location: · Customer Service Representative in Worcester, MA at Sunbelt Rentals **Location:** · **Experience:** · Not Specified **Job Description** · **Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. ...

  • Randstad USA

    Customer Service Representative

    Found in: Lensa US 4 C2 - 1 week ago

    Randstad USA Worcester, United States TEMPORARY, Full time

    Customer Service Representative salary: $20.00 per hour work hours: 9:30 AM to 6:00 PM Temp to hire - Hanover Worcester, MA 2-3 months on site - after - hybrid Start for 6/3 Randstad in partnership with The Hanover Insurance Group is actively seeking Claims Service Representative ...

  • Randstad USA

    Claims Service Representative

    Found in: Lensa US 4 C2 - 2 weeks ago

    Randstad USA Worcester, United States TEMPORARY, Full time

    Randstad in partnership with The Hanover Insurance Group is actively seeking Claims Service Representatives to join their Claims Customer Service Center on a temp to perm basis, at their office in Worcester, MA. The Hanover Insurance Group is an industry leading property and casu ...

  • Hiring NOW

    Customer Service Representative

    Found in: Lensa US 4 C2 - 4 days ago

    Hiring NOW Worcester, United States

    Moxie Management is looking for: · 4 professional and committed candidates who are extremely passionate about growing their business career in the lucrative customer service and marketing fields. This is a competitive position but requires the balance of working together as part ...

  • Spectrum

    Customer Service Representative

    Found in: Lensa US 4 C2 - 22 hours ago

    Spectrum Worcester, United States

    Spectrum - JobID: [Customer Service Representative] As a Customer Service Rep at Spectrum, you'll: Provide over-the-phone internet and phone support and repair services to keep people connected; Use advanced diagnostic tools to help you address technical inquiries and get service ...

  • Family Dollar

    customer service representative

    Found in: Lensa US 4 C2 - 3 days ago

    Family Dollar Worcester, United States

    Family Dollar - 700 SOUTHBRIDGE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...

  • Saint-Gobain

    Customer Service Representative

    Found in: Lensa US 4 C2 - 5 days ago

    Saint-Gobain Worcester, United States

    **Customer Service Representative** · ****Position Description**** · **Job Summary** · Saint-Gobain is seeking a full-time **Customer Service Representative** for our Composite Systems Worcester, MA site. The Customer Service Representative is responsible for the support of th ...

  • Acrisure LLC

    Customer Service Representative

    Found in: Lensa US 4 C2 - 2 days ago

    Acrisure LLC Worcester, United States

    **Acrisure LLC** · **Customer Service Representative (A-Affordable Insurance)** · **A-Affordable Insurance Agency - Worcester, MA - Full Time** · Affordable Insurance, an **Acrisure** agency partner, is currently seeking a full-time **Customer Service Representative** to add t ...

  • Randstad

    customer service representative

    Found in: Lensa US 4 C2 - 2 days ago

    Randstad Worcester, United States

    customer service representative - hybrid. · + worcester , massachusetts · + posted today · **job details** · summary · + $ $21 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4525882 · job details · As a Service ...

  • Acrisure LLC

    Customer Service Representative

    Found in: Lensa US 4 C2 - 5 days ago

    Acrisure LLC Worcester, United States

    About Us: · In 1984, A-Affordable Insurance was founded on one simple principle: everyone in Massachusetts deserves access to affordable insurance. Ever since then, we've been devoted to providing our home state's residents, drivers, and business owners. · A-Affordable Insuranc ...

  • Randstad

    customer service representative

    Found in: Lensa US 4 C2 - 5 days ago

    Randstad Worcester, United States

    customer service representative - hybrid. · + worcester , massachusetts · + posted april 1, 2024 · **job details** · summary · + $ $21 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4504247 · job details · ...

  • VCA Antech, Inc.

    client service representative

    Found in: MyJobHelper US C2 - 3 days ago

    VCA Antech, Inc. Worcester, MA , USA, United States

    ESSENTIAL FUNCTIONS: · • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms · • Scheduling and confirming appointments · • Placing outbound calls for follow-ups and reaching out to prospective client ...

  • Family Health Center

    Patient Services Representative

    Found in: ZipRecruiter Test10S US C2 - 1 day ago

    Family Health Center Worcester, United States

    Job Description · Job DescriptionJob Description: · The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co- ...

  • Randstad

    customer service representative

    Found in: Lensa US 4 C2 - 2 days ago

    Randstad Worcester, United States

    customer service representative - hybrid. · + worcester , massachusetts · + posted 1 day ago · **job details** · summary · + $ $24 per hour · + temp to perm · + associate degree · + category office and administrative support occupations · + referenceAB_4526626 · job details · Ran ...

  • Randstad

    Customer Service Representative

    Found in: Ziprecruiter Test15 US C2 - 3 days ago

    Randstad Worcester, United States

    Job Description · Job DescriptionCustomer Service Representativesalary: $20.00 per hourwork hours: 9:30 AM to 6:00 PMTemp to hire - HanoverWorcester, MA2-3 months on site - after - hybridStart for 6/3Randstad in partnership with The Hanover Insurance Group is actively seeking Cla ...

  • Barton Associates Careers

    Customer Service Representative

    Found in: Lensa US 4 C2 - 8 hours ago

    Barton Associates Careers Worcester, United States

    Overview: · Work hard and grow fast with Barton Associates For this entry-level position, were seeking competitive, career-driven individuals to join our fast-paced team in Worcester, MA, where the office floor is lively and the opportunities for career growth are endless. · Wh ...

  • Redwood Ventures

    Customer Service Representative

    Found in: Orion Innovations US - 6 days ago

    Redwood Ventures South Ashburnham, MA, United States Freelance

    **Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer consulting. We offer everyone the opportunity to enter the sales field · **We need your talent - Start now in sales** · **Your ch ...

  • The Kraft Group

    Customer Service Representative

    Found in: Lensa US 4 C2 - 6 days ago

    The Kraft Group Worcester, United States

    Job Details · Job Location · Rand Whitney Container Greenwood MA - Worcester, MA · Position Type · Full Time · Education Level · High School Diploma or Equivalent · Job Shift · Day · Job Category · Sales · Description · SUMMARY · Responsible for providing effectively ...