Jobs
>
Hyannis

    Leasing/Owner Service Specialist - Hyannis, United States - Housing Assistance

    Housing Assistance
    Housing Assistance Hyannis, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionSalary: $25-26 per hour

    Summary/Objective

    This position is the key point of contact for owners participating in HAC's Leased Housing Program. The individual is expected to build and maintain strong relationships with owners. The individual is responsible for processing moves, rent requests and reasonable rent determinations for new and existing units.

    Essential Functions

    Rent increase requests and Requests for Tenancy Approvals (RFTA)

    • Receive, review, and track all rent increase requests.
    • Conduct reasonable rent determinations.
    • Obtains applicable approvals for rents outside of the comparable range.
    • Complete rent burden determination.
    • Negotiate rent with landlords where applicable.
    • Approve and deny rent increase requests.
    • Accurately report client data on HUD Form
    • Receives Requests for Tenancy Approval and reviews Leasing Packets for completeness.
    • Accurately calculates rents, tenant and housing assistance portions, utility allowance; applies correct payment standard, subsidy standard and utility allowance schedule;
    • Reviews proposed leases for compliance;
    • Prepares HAP contracts (with HUD-required Tenancy Addendum);
    • Reviews documents for original signatures and internal consistency (particularly with respect to who pays for various utilities);
    • Completes the move-in process including tenant share calculations;
    • Sets up complete and accurate files with all necessary leasing documents; and
    • Enters correct information and forwards accurate and timely file to the applicable Program Counselor.
    • Responds to audit reviews timely and appropriately in accordance with program policies and procedures

    Owner Liaison

    • Assist owners in complying with program requirements;
    • Receives and responds to inquiries and complaints from landlords/owners;
    • Processes changes in ownership;
    • Prepares written responses as needed; and
    • Resolves problems and minor owner issues.
    • Maintain current and working understanding of applicable state and federal policies and
    • Maintain current and working understanding of HAC's internal procedures and policies to effectively administer the programs.
    • Meet all deadlines to ensure compliance with regulations.
    • On-going monitoring of status' recorded in database to ensure compliance with EOHLC standards (OTC, suppressions etc.)
    • Ensure error rates fall below EOHLC benchmark requirements.
    • Work in cooperation with inspectors to ensure timely initial

    Additional Duties

    • Encourage participation in the FSS programs and similar programs offered
    • Maintain client files as prescribed by EOHLC
    • Attend meetings, trainings, and workshops as required, including weekly staff meetings.
    • Educate clients on HAC programs and resources.
    • Work cooperatively with other HAC departments, other RHN agencies, and service providers to achieve client housing goals.

    Required Qualifications, Education, and Experience

    • Exceptional organizational and time-management skills, strong written communication skills, the ability to meet deadlines, be able to comprehend and utilize complex program regulations and procedures, and be sensitive to confidential issues and to the needs of households with low-income.

    Required Certifications

    HCV Occupancy Certification

    HCV Rent Calculation Certification

    Fair Housing & Reasonable Accommodation Certification

  • Baldwin Risk Partners

    Client Service Specialist

    4 days ago

    Baldwin Risk Partners Barnstable, United States Full time

    RogersGray, A Baldwin Risk Partner, is a place where smart, dedicated, ambitious, and motivated people come together to build something meaningful. We work hard, brainstorm often, and laugh a lot. If you want the opportunity to work in a supportive environment, challenge yourself ...

  • The Cape Cod Five Cents Savings Bank

    Customer Service Specialist

    1 day ago

    The Cape Cod Five Cents Savings Bank Hyannis, United States

    SUMMARY: · The Customer Service Specialist provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in establishing and maintaining electronic banking relationships and provide ongoing support to drive dig ...

  • RogersGray

    Client Service Specialist

    2 days ago

    RogersGray Hyannis, United States

    RogersGray, A Baldwin Risk Partner, is a place where smart, dedicated, ambitious, and motivated people come together to build something meaningful. We work hard, brainstorm often, and laugh a lot. If you want the opportunity to work in a supportive environment, challenge yourself ...

  • Steward Health Care

    Patient Service Specialist I

    3 weeks ago

    Steward Health Care Barnstable, United States

    Location: Stewardship Health Inc Posted Date: 2/8/2024 Job Type: Full Time Department: CMGE Crafts St Im Unall Description: · This position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-today operations in ...

  • Cape Cod Five

    Customer Service Specialist

    4 weeks ago

    Cape Cod Five Hyannis, United States

    The Customer Service Specialist provides superior customer service by answering customer questions & assisting with issue resolution. The Specialist will assist in establishing & maintaining electronic banking relationships & provide ongoing support to drive digital adoption for ...

  • The Cape Cod Five Cents Savings Bank

    Customer Service Specialist

    4 weeks ago

    The Cape Cod Five Cents Savings Bank Hyannis, United States

    The Customer Service Specialist provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in establishing and maintaining electronic banking relationships and provide ongoing su Customer Service, Customer Se ...

  • RogersGray

    Client Service Specialist

    2 days ago

    RogersGray Hyannis, United States

    RogersGray, A Baldwin Risk Partner, is a place where smart, dedicated, ambitious, and motivated people come together to build something meaningful. We work hard, brainstorm often, and laugh a lot. If you want the opportunity to work in a supportive environment, challenge yourself ...

  • The Cape Cod Five Cents Savings Bank

    Customer Service Specialist

    3 days ago

    The Cape Cod Five Cents Savings Bank Hyannis, United States

    **SUMMARY**: · The Customer Service Specialist provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in establishing and maintaining electronic banking relationships and provide ongoing support to drive ...

  • Arbella Insurance Group

    Claim Service Specialist

    2 weeks ago

    Arbella Insurance Group Wellfleet, United States Full time

    Why Arbella? · At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our em ...

  • FusionWorks

    Specialist in Gynecology

    1 week ago

    FusionWorks West Yarmouth, United States

    For a clinic with basic and standard care, we are currently looking for a · Specialist in Gynecology (m/f/d) · in the West Yarmouth area. · The offer: · Attractive position in the field of gynecology and obstetrics · Comprehensive diagnostic and therapeutic services with a foc ...

  • Select Medical Corporation

    patient service specialist

    3 weeks ago

    Select Medical Corporation East Harwich, Harwich, MA , USA, United States

    Overview · When patients enter our center in East Harwich, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk i ...

  • Select Medical

    patient service specialist

    3 weeks ago

    Select Medical East Harwich, Harwich, MA , USA, United States

    When patients enter our center in East Harwich, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your stat ...

  • Select Physical Therapy

    Patient Service Specialist

    5 days ago

    Select Physical Therapy South Dennis, United States

    Overview: · When patients enter our center in South Dennis, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is ...

  • Arbella Insurance Group

    Claims Service Specialist I

    2 weeks ago

    Arbella Insurance Group Wellfleet, United States Full time

    Under immediate supervision, investigate and dispose of first and third party claims. All payments will be approved until authority has been granted. Extremely limited settlement authority as determined by Claim Manager. Key Responsibilities · Timely completion of all case acti ...

  • The Sherwin-Williams Company

    Bilingual Store Customer Service Specialist

    2 weeks ago

    The Sherwin-Williams Company Wareham, United States

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...

  • Crimson Enterprises

    Senior Physician Psychiatry

    1 week ago

    Crimson Enterprises Yarmouth, United States

    On behalf of our client, a modern rehabilitation clinic, we are currently seeking a · Senior Physician Psychiatry (m/f/d) · in the greater Bonn area. · The offer: · Full-time and part-time employment possible · Wide range of services in the field of psychiatry with a focus on ...

  • Vinfen

    Peer Specialist

    3 weeks ago

    Vinfen Hyannis, United States

    Schedule: Sun-Thu, 9am-5pm · Salary: $20.91 / hour · The ACCS Peer Specialist promotes the engagement, hope and the full integration and functioning of adults with receiving psychiatric rehabilitation services needed to live successfully in the community. As an ACCS Peer Speciali ...

  • The Paper Store

    Stockroom Specialist

    5 days ago

    The Paper Store Barnstable, United States Part time

    The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. ...

  • BALISE

    Ford Service Retention Center Associate

    4 weeks ago

    BALISE Barnstable, United States Full time

    Job Details · Job Description · Retention Center Specialist (Call Center) · This role is a key member to the Balise Service department with a focus on overall customer satisfaction and retention. · Job Description: · Working at the Dealership's facility to ensure efficient tu ...

  • Cape Cod Healthcare

    Scheduling Access Specialist, Gen Surg

    5 days ago

    Cape Cod Healthcare Barnstable, United States

    Purpose of Position · :To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients. Description : Primary contact for patient access for ...