- Provide day to day operational support of storage and backup environments
- Primary skill set: Pure Storage as Block solution and Rubrik as Data protection solution, Brocade fiber channel switches, Windows Server 2016
- Secondary skill set: EMC Networker, EMC Data Domain, EMC VNX and VMAX, Hitachi HDS, Fiber Channel Switches
- Monitor a ticket queue, alerts and email to identify and resolve production issues
- Serve as the initial point of contact for customers seeking support on Pure storage and Rubrik data protection solutions
- Efficiently triage incoming support tickets, categorizing and prioritizing based on the severity and the impact
- Monitor and troubleshoot the disk and tape backup environment to make sure backups complete successfully
- Manage the configuration of disk and tape backup, including tape labeling, pool management, and schedule management
- Managing, configuring and troubleshooting issues on Pure storage, Brocade switches, escalating/engaging engineering or vendor as on when necessary
- Implement and manage backup and recovery process for critical data
- Take ownership of issues and see them through to resolution
- Provide client support related to storage and backup environments via email and phone, escalating as necessary
- Work with a global team, taking and providing warm handover to ensure continuity of 24x7 coverage
- Work with platform vendors to pursue issue resolution
- Potential cross training with other platforms: Unix, Windows, Database
- Currently working within an enterprise-level storage environment, with 5+ years of relevant experience
- Experienced in Pure Storage FlashArray block storage products and/or in Rubrik r6000 series data protection products
- Experienced in Brocade G series fabric switch products
- Competent in Windows, Linux/UNIX-like operating systems
- Monitor pure storage performance and capacity, ensuring optimal operation
- Diagnose and resolve storage & switch related issues, working closely with vendors, engineering, and other support teams when necessary
- Implement data protection mechanism on Rubrik such as snapshots, replication, and backup solution
- Familiar with SRE principles such as user journeys, SLI/SLO, and synthetic probers
- Strong analytical, problem solving, and trouble-shooting skills
- Ability to adapt to new technologies
- Experience in medium to large IT infrastructure across multiple data centers
- Good understanding of enterprise-level change, incident, and problem management processes
- Good interpersonal skills and ability to work well on a global team
- Ability to work and prioritize in a highly dynamic work environment with a global focus
- Automation utilizing scripting languages like bash, Python and/or Perl
- Beneficial, but not required, experience in block storage (Dell, Hitachi), file (Netapp, Dell Unity), and/or backup solutions (Networker, DataDomain)
- Familiarity with Unix/Linux command line operations and server support
- Understanding of how to troubleshoot basic Unix/Linux problems
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Open Systems Technologies West Valley City, United StatesA financial firm is looking for a · Storage Engineer · to join their team in Salt Lake City, UT. · Pay: $62/hr · Responsibilities:Provide day to day operational support of storage and backup environmentsPrimary skill set: Pure Storage as Block solution and Rubrik as Data prot ...
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Storage Engineer - West Valley City, United States - Open Systems Technologies
Description
Storage Engineer Position at Financial Firm in Salt Lake City, UT
Salary: $62 per hour
Responsibilities:
Qualifications:
Preferred Qualifications:
Storage Engineer professionals in San Francisco
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