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    Service Technician - Wichita, United States - Ultra Modern Pool & Patio

    Ultra Modern Pool & Patio
    Ultra Modern Pool & Patio Wichita, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Job Title: Service Technician

    Company Overview:

    Join our team at Ultra Modern Pool & Patio, a premier retailer specializing in hot tubs, patio furniture, pools, and outdoor living solutions. With a commitment to quality products and exceptional customer service, we've earned a reputation as a trusted provider in the industry. As we continue to expand, we're seeking a dedicated pool and hot tub Service Technician to join our team.

    Position Overview:

    As a service technician, you will be responsible for maintaining, repairing, and servicing pools and hot tubs for our clients. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service.

    Responsibilities:

    • Perform routine maintenance tasks on pools and hot tubs, including cleaning, water testing, and chemical balancing.
    • Diagnose and repair mechanical, electrical, and plumbing issues with pool and hot tub equipment such as pumps, filters, heaters, and controllers.
    • Conduct inspections of pool and hot tub systems to identify potential problems and recommend preventative maintenance measures.
    • Install, upgrade, and replace pool and hot tub equipment as needed.
    • Troubleshoot and resolve customer inquiries and complaints in a professional and timely manner.
    • Maintain accurate records of service visits, inspections, and repairs.
    • Adhere to safety protocols and guidelines while working on pool and hot tub systems.
    • Keep abreast of industry trends, new technologies, and best practices in pool and hot tub maintenance and repair.
    • Collaborate with team members to ensure efficient operation of the service department.
    • Provide guidance and assistance to customers on proper maintenance and usage of their pool and hot tub systems.

    Qualifications:

    • High school diploma or equivalent; additional technical training or certification is a plus.
    • Proven experience as a pool and hot tub service technician or a similar role.
    • Strong knowledge of pool and hot tub equipment, including pumps, filters, heaters, and controllers preferred.
    • Proficiency in troubleshooting mechanical, electrical, and plumbing issues.
    • Excellent customer service and communication skills.
    • Ability to work independently and prioritize tasks effectively.
    • Physically fit and able to lift heavy equipment and work in outdoor environments.
    • Valid driver's license and clean driving record.
    • Willingness to work flexible hours, including weekends and holidays, as needed.
    • Commitment to safety and adherence to industry regulations and guidelines.

    Benefits:

    • Competitive hourly wage with opportunities for overtime
    • Comprehensive benefits package, including health, dental, vision, and supplemental insurance
    • Retirement savings plan with employer contributions
    • Paid time off and company holidays
    • Employee discounts on hot tubs, patio furniture, and outdoor accessories
    • Training and development opportunities for career advancement within the company
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