Banquets - Server - Ojai, United States - Ojai Valley Inn
Description
The Banquets Server works as a team member to execute exceptional group functions and events. Provides the highest standards of luxury service to guests. Properly maintains function space and equipment. Assists with set-up and break down of events. Expedites guest needs in a calm and unobtrusive manner. Exhibits a passion for food and beverage and possesses a strong knowledge of our culinary selections. Interacts with guests and communicates intelligently about OVI hotel, features, history and local attractions. Must have a passion for excellence and take initiative in ensuring luxury standards of service are consistently applied.
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STANDARD SPECIFICATIONS
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- Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other associates or guests.
SKILLS AND QUALIFICATIONS
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Essential
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- Minimum of two (2) years serving experience in restaurant or banquet setting.
- Fluency in the English language.
- Valid CA Food Handlers Card
- Professional appearance and demeanor.
- Thorough knowledge of food, wines and spirits.
- Excellent presentation and communication skills.
- Exhibits a warm and sincere approach to guest service.
- Enjoy working in a fast paced environment.
- Ability to provide service efficiently while conveying a warm and friendly demeanor.
- High energy, flexible and adaptable.
- Ability to "read" the guest and anticipate guest needs.
- Ability to remember orders with accuracy.
- Ability to memorize menu items and wine list.
- Ability to work under pressure and in a team environment.
- Ability to exercise patience and diplomacy.
- Ability to multitask.
- Take initiative.
- Ability to work without constant, direct supervision.
Desirable
- Fluency in a foreign language, preferably Spanish.
- Experience in the hospitality industry in banquets or other food and beverage positions.
- TIPs certification.
- Previous guest relations training.
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