- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
-
Senior UX Designer- Patient Monitoring
4 weeks ago
Philips Cambridge, United States Full timeJob Title · Senior UX Designer- Patient MonitoringJob Description · Senior UX Designer- Patient Monitoring (Cambridge, MA) · The Senior UX Designer will play a critical role in shaping superior user experiences across Philips' world-leading Hospital Patient Monitoring (HPM) produ ...
-
Philips Cambridge, United States Full timeJOB DESCRIPTION Job Title · Account Based Marketing Manager – Hospital Patient Monitoring (Cambridge, MA) Job Description · In this role you will partner with the sales team to prepare and deliver targeted key account marketing plans that build large-scale partnerships, cr ...
-
Senior UX Designer-Patient Monitoring
1 month ago
Philips Cambridge, United States Full timeJob Title · Senior UX Designer-Patient MonitoringJob Description · The Senior UX Designer will play a critical role in shaping superior user experiences across Philips' world leading Hospital Patient Monitoring products/solutions, aligning with user needs/business requirements, h ...
-
Full Time Patient Care Monitor/Greeter
1 week ago
BayMark Health Services Woburn, United States Full timeJob Description · Full Time Patient Care Monitor/Greeter Health Care Resource Center is looking for a respectful, alert and vigilant greeter/ patient care monitor to maintain overall safety and order of the clinic facility. The greeter/patient care monitor may also provide backup ...
-
Philips Cambridge, United States Full timeJob Title · Market Insights and Analytics Manager – Hospital Patient Monitoring (Cambridge, MA)Job Description · In this role you will take ownership for our customer analytics to deliver insight, strategies, tactics, and performance tracking. You will maximize the value creation ...
-
Philips Cambridge, United States Full timeJob Title · Enterprise Key Account Marketing Manager – Hospital Patient Monitoring (Cambridge, MA)Job Description · In this role you will partner with the sales team to prepare and deliver targeted key account marketing plans that build large-scale partnerships, crafting compelli ...
-
Registered Nurse
4 weeks ago
Mount Auburn Hospital Cambridge, United StatesJob Type: Regular · Time Type: Part time · Work Shift: Rotating (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Description · Job Description · Primary Re ...
-
Registered Nurse
3 weeks ago
Beth Israel Deaconess Medical Center Boston, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Rotating (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · The Cardiac ICU (CCU) is a 15-bed cardiac inte ...
-
Registered Nurse
2 weeks ago
Beth Israel Deaconess Medical Center Boston, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Department Specific Job Responsibilities: · PA ...
-
Per Diem Patient Care Monitor/Greeter
1 month ago
BayMark Health Services Peabody, United StatesPer Diem Patient Care Monitor/Greeter · Health Care Resource Center is looking for a respectful, alert and vigilant greeter / Patient Care Monitor to maintain overall safety and order of the clinic facility. The greeter / patient care monitor may also provide backup coverage to r ...
-
Dual study program in midwifery science
2 weeks ago
Eclipse Enterprises Malden, United StatesThe Itzehoe Clinic is one of the largest hospitals in Schleswig-Holstein:Academic teaching hospital of the universities of Kiel, Lübeck and Hamburg · Employees: 2,900 · Patients per year: inpatient, outpatient · We are currently seeking a student (m/f/d) for the Bachelor of Scien ...
-
Video Monitoring Technician 32- Hr Day
1 day ago
Mass General Brigham Cambridge, United States RegularVideo Monitoring Technician 32- Hr Day Description Primary Location : Spaulding Hospital Cambridge · Shift: · Shift Differentials: · Key Responsibilities · Provides continuous observation and surveillance of assigned patients. · First line of action is to verbally redirect ...
-
Mass General Brigham Cambridge, United States RegularUnit Service Aide, 32 hrs/wk, Evening Shift Description Summary · Assist in providing support services to the interdisciplinary care team and patients through activities related to cleaning, stocking, clerical duties, transport, and one-to-one monitoring of patients under the ...
-
Pharmacist, Per Diem
3 days ago
Spaulding Rehabilitation Hospital Cambridge, United StatesJob Description - Pharmacist, Per Diem Job Description Pharmacist, Per Diem Description As an integral member of the patient care team, this registered professional is responsible for the preparation and dispensation of all medication at Spaulding Rehabilitation Network. Collabo ...
-
Psychologist / LICSW
2 days ago
Allina Health Cambridge, United States Full timeDescription · : Principle Responsibilities · Perform evaluation/assessment and diagnosis. · Create treatment plan in collaboration with patient and provider team. · Provide outpatient psychotherapy services. · Collaborate with patient care teams to monitor patient functioning ...
-
Philips Cambridge, United States Full timeJOB DESCRIPTION Job Title · North Americe Services Marketing Manager, As-a-Service Solutions - Hospital Patient Monitoring Job Description · Philips Hospital Patient Monitoring is transforming healthcare delivery. We are partnering with our customers to tackle the complex ...
-
Beth Israel Lahey Health Behavioral Services Cambridge, United States RegularJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Description: · Sign on bonus up to $3000 (pro ...
-
Registered Nurse
2 days ago
Beth Israel Lahey Health Cambridge, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Rotating (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 36 · ...
-
Unit Secretary, Part-time, Evenings
1 week ago
Spaulding Rehabilitation Hospital Cambridge, United States Part timeJob Description - Unit Secretary, Part-time, Evenings Job Description Unit Secretary, Part-time, Evenings Description Summary · Perform receptionist duties and a variety of clerical tasks in designated patient care units by attending to the transcription of physician orders, m ...
-
Brigham and Women's Hospital Cambridge, United States Full timeResearch Assistant I BWH Neurology NeuroPET program Description Working under the supervision of a Senior Research Assistant, Manager, or Principal Investigator and following established policies and procedures, provides assistance on clinical research studies. May be responsibl ...
Technical Consultant, Patient Monitoring - Cambridge, United States - Philips
Description
Job TitleTechnical Consultant, Patient Monitoring - Washington DC area (DC,VA,MD,DE)Job DescriptionTechnical Consultant, Patient Monitoring -Washington DC areaSupport the Philips Connected Care - Hospital Patient Monitoring (HPM) business as a Technical Consultant - Patient Monitoring in the Mid- Atlantic region.
This position is responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service to deliver real time patient data requirements.
In partnership with a dynamic customer care team of clinical, sales, and service partners, this position will support activities to grow the business in the given geography.
Your role:
Customer OwnershipServing as a consultant to provide technical recommendations that best suit the environment based on customer requirements; actively supporting the transition from a break fix operating model to a customer solution focused operation model.
Driving continuous improvements of our implementation methodology and service offerings based on customer feedback; actively supporting to implement service strategies to achieve customer loyalty.
Structuring problems and designing effective solutions to which the customer believes and advocates.Developing enduring relationships with customers at all levels to ensure project completion, customer success, and more business; earning the respect of the team.
TeamworkLeading and directing a diverse team of internal and external resources.Documenting solutions to ensure support teams and other consultants can participate in support and onward development.
Actively participating as a member of the regional work team and working to improve team processes with clinical, sales, and service partners.
Contributing to the collective learning of Philips, seeking to share knowledge globally; assessing and sharing repeatable processes that can be leveraged across multiple projects.
Serving as a key member of the implementation project and/or service team; fostering collaboration through sharing experiences, information, perspectives, skills, and expertise.
Coordinating project resources and tasks efficiently to create more leverage; enabling team members to focus more on customer deliverables.ComplianceOperating under the required knowledge of State and Federal regulatory requirements; adhering to established training, quality, and safety requirements.
Managing company assets effectively in accordance with established Philips processes and guidelines including labor time, parts ordering and returns, tools and test equipment calibration, purchase orders, equipment, company vehicles, business expenditures, etc.
Performing all administrative duties within established Philips and regulatory timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
Improving operational performance and compliance, individually and across the Connected Care organization; supporting change initiatives to improve inefficiencies, productivity, and execution of business commitments.
TechnicalInstalling, servicing, and testing IT networks, following stringent real-time patient data requirements.Installing complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments.
Independently diagnosing and resolving electronic, network, and mechanical problems; providing a technical review of system configurations to ensure viability of system performance during implementations.
Building, deploying, and/or integrating solutions.Collaborating on fulfilling technical implementation deliverables, such as detailed design documentation, system build, configuration, and testing.
Resolving technical issues and offering proactive technical support.
Practicing configuration management and version control.
May be asked to perform service work remotely providing telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners in order to resolve customer equipment issues and initiate escalation, if appropriate.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Washington DC.
You're the right fit if:
Bachelor's in computer science, electronics, biomedical or other related disciplines and/or equivalent combination of education and 3+ years of professional working experience in the healthcare/IT technologies or electronics industry, preferably in a field service and/or hospital environment.
Microsoft and other certifications are desirable - Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), VMWare.
Experience with medical devices such as patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
Working knowledge of mechanical devices, tools, and test equipment; must possess demonstrated skills in using oscilloscopes, digital multimeters, etc.
Working knowledge of electronic circuit boards, processors and computer hardware including applications, programming, and systems functionality.
Experience and knowledge of telecommunication systems required.
Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
Ability to read and interpret schematics and site drawings with minimal assistance.Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.
Must have and maintain a valid driver's license and driving record that is compliant with Philips' Fleet Policy.
Physical Demands and Work EnvironmentAverage driving is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air or train may be required. Job operates in the hospital/medical environment and remotely from a home office location.
Responsible for carrying and monitoring company cell phone and being available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law.
Must be able to participate in an on-call rotation to provide customer support.Must be flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary.
Potential exposure to hazardous physical, chemical, biological agents, and loud noise.Frequently in contact with electrical equipment and wireless networks.
Frequently using standard office equipment such as computers, phones, and medical test equipment; regularly speaking, hearing, and viewing computers.
Frequently lifting, carrying, pushing, or pulling up to 30 pounds. Occasionally lifting or carrying up to 50 pounds, with assistance available.
Frequently standing, walking, stooping, kneeling, and extending reach. Occasionally twisting and crawling.
Use of personal protective equipment (PPE) may be required including, but not limited to, radiation monitoring badge, safety glasses, hard hats, hard toes shoes, and gloves.
May be required to adhere to certification/credentialing required by the customer in connection with admission into its facilities to perform job duties.
Customer requirements may include, but are not limited to, drug testing and immunizations as dictated by the customer or facility policy.
About PhilipsWe are a health technology company.We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.Learn more about our commitment to diversity and inclusion here.#LI-PH1#LI-RemoteThis requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.
Interested candidates are encouraged to apply as soon as possible to ensure consideration.Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
