IT Global Service Desk Manager - Bridgeton
6 days ago

Job summary
The Global Service Desk Manager is responsible for leading and optimizing Hussmann's worldwide end user support organization.This role oversees global Tier 1, 1.5, and Tier 2 support operations, ensuring consistent, high quality service across all regions.
Responsibilities
- Lead and mature a globally distributed Service Desk team delivering Tier 1–2 support.
- Ensure consistent service delivery across geographies, time zones, and shift models.
Job description
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