- Practice, support, and promote Thunder Valley Casino Resorts Winning Attitude company-wide culture and demonstrate AAA Four Diamond service standards at all times.
- Deliver food orders following the sequence of service. Monitor Guest needs ensuring all requests are promptly fulfilled in their function assignment.
- Participate as a Team Member with staff in producing a smoothly and efficiently run operation that meets the highest standards of customer service.
- Assist with event preparation, set up, and closing, including, but not limited to setting up and packing away tables, table cloths and place settings, and buffets.
- Respond to Guest questions and concerns, and direct concerns to appropriate management.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
- Maintain a positive and cooperative attitude, and perform duties with a professional appearance and mannerism.
- Provide prompt, efficient, and courteous service to Guests according to departmental standards.
- Maintain a high level of cleanliness and awareness of sanitary practices. Ensure that all areas are kept clean and free of any potential hazards.
- Maintain knowledge of all available menu items and service requirements.
- High school diploma or equivalent education preferred.
- Prior restaurant or banquet serving experience preferred.
- Ability to maintain composure in a fast-paced environment.
- Must be able to communicate effectively with Guests, Team Members, and management in both written and verbal form.
- Ability to maintain a flexible work schedule including holidays, weekends and evenings.
- Must be at least 18 years of age.
- Must be able to obtain UAIC Tribal Gaming License.
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols.
- Ability to move up to 250 lbs. using a hand truck or flatbed cart with or without assistance.
- Ability to lift, maneuver, and move items weighing up to 50 lbs.
- Must be able to bend and reach to a height of six (6) feet with or without assistance.
- Must be able to stand and walk for prolonged time periods.
- Manual dexterity to operate job related equipment.
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Banquet Server - Lincoln, United States - Thunder Valley Casino
Description
Overview:The Banquet Server is responsible for providing banquet dining service and special event support to all Guests in an efficient, courteous, and professional manner displaying a high standard of customer service. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. This position pays $16/Hour.
Essential Functions:Physical Requirements:
If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team