Account Manager- Polymer Specialties - Dearborn, United States - Nouryon

Description

Nouryon is a global, specialty chemicals leader. Markets and consumers worldwide rely on our essential solutions to manufacture everyday products, such as personal care, cleaning goods, paints and coatings, agriculture and food, pharmaceuticals, and building products. Furthermore, the dedication of approximately 7,650 employees with a shared commitment to our customers, business growth, safety, sustainability and innovation has resulted in a consistently strong financial performance. We operate in over 80 countries around the world with a portfolio of industry-leading brands.

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future.

We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?

About the job:

• Polymer Specialties(PS) is a leading business of Nouryon active in the polymer industry. It supplies specialty chemicals and processing aids to the whole polymer chain from polymer producers to compounders, processors and even to recycling of the polymer. Its activity is mainly split in several segments:
  • Initiators and co-catalysts for polymer production (organic peroxides and metal alkyls)
  • Chemical intermediates for non-polymer applications (e.g. Pharma)
  • Crosslinking agents and additives for the rubber industry and additives for polyolefins
  • Curing agents, processing aids and auxiliaries for the composite market;
• The global revenue of BL PS in 2023 was $1,100 mln. BL PS is divided into 3 regional businesses: EMEIA (Europe, Middle-East, India & Africa), the Americas and Asia Pacific.
• This position will cover the Northeast US and Canada territory. The ideal candidate would be located in Newark, NJ or the NYC area. We are also open to candidates from Chicago, IL.

In your future role as an "Account Manager", you will:

Qualitative

• Service existing accounts
  • Grow business at existing accounts
  • Review, manage and improve pricing levels within guidelines set out by commercial management. Apply tier service level charges where applicable.
  • Negotiation of contract agreements and settlements of claims
  • Responsible for payment collection at customers
  • Develop new accounts for future sales
  • Exercise technical selling to the fullest by visiting technical employees at accounts (manufacturing managers etc). Development of own technical knowledge of product lines and product application is a key success factor in this respect.
• Provide market intelligence feedback to commercial management on
  • Market environment
  • Potential new projects
  • Competition
• Manage relations with/service by internal departments to ensure customer satisfaction
• Ownership of customer complaint (OFI) resolution.
• Develop long term customer relationships. Brick-wall key accounts to fortify our company position at the key account
• Establish an annual sales plan for the assigned business scope within the overall strategy set out by commercial management. Such sales plan should aim to protect existing business as well as developing new business
• Timely reporting of all customer calls using pre-defined templates.
• Provide reliable sales forecast to ensure proper product availability planning.
• Cost control for assigned travel & entertainment cost
• Develop and maintain Key Account Plans for global or regional Key Accounts
• Participate in regular margin management review meetings with commercial management

Quantitative

• Meet Annual Sales Budget (Volume, Revenue, Contribution Margin) defined by commercial management
• Days of sales outstanding should be within the annual target
• Overdue receivables should not exceed 5% of total receivable amount
• Sales forecast should be accurate for the submitted figures
• Control Travel & Entertainment cost within annual budget
• Meet agreed number of call reports per year.
• Achieve market share targets for all product lines
• Complete market survey and reports before the agreed time

We believe you bring:

• A Bachelor's degree, preferably within chemistry or chemical engineering.
• 3-10 years of sales experience or technical service to customers in a business to business environment.
• Knowledge of the Polymer (polyolefins, polystyrene and acrylics) market is a strong plus.
• Additional education in economics or MBA would be valuable.
• Has an excellent skill in English. Other languages like French or Spanish are a plus.
• Should have talent and ambition to work in a technical sales environment.
• Open minded for cultural diversity and willing to travel extensively (50+%, mainly in the US and Canada).
• Excellent commercial skills in order to establish and maintain good relationships within targeted customer organizations.
• Strong computer skills with ability to use spreadsheets, databases, ERP (SAP) and CRM systems, presentation and word processing software
• Ambition to grow within the organization

Good to know:

This is a permanent position on a full-time basis, reporting to the Sales & Marketing Manager and is a remote position with a 50% travel requirement.

Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role For more information about our hiring process, visit:

We look forward to receiving your application

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.

About Nouryon:

We're looking for tomorrow's Changemakers, today.

If you're looking for your next career move, apply today and join Nouryon's worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

Visit our website and follow us on LinkedIn.

#WeAreNouryon #Changemakers

We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.

Nouryon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.