Community Services Assistant - Athens, United States - University of Georgia

Description

Posting Details

Position Details

Posting Number G/R24864P

Working Title Community Services Assistant

Department Housing-Resident Progs & Srvcs

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

Part of the Division of Student Affairs, University Housing consists of nearly 2.8 million square feet of facilities and is home to more than 9,000 students. The department employs 220 full-time staff members, 21 graduate assistants and 565 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a $59 million budget derived only from student housing fees and other non-state sources.

In support of its mission to provide comfortable, affordable and secure housing options where the academic success and personal growth of residents are encouraged and supported, University Housing engages staff members in competency-based training and students in curriculum-based engagement focused on community building, interpersonal skills, social awareness and responsibility, and well-being.

College/Unit/Department website

Employment Type Employee

Additional Schedule Information

Summer Anticipated Start Dates: Mid-May - Early August

Fall Anticipated Start Date: August 14th

Advertised Salary 11.00/hour

Anticipated Start Date 05/13/2024

Posting Date 04/02/2024

Closing Date

Open Until Filled Yes

Special Instructions to Applicants

Location of Vacancy Athens Area

EOO Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ).

Duties/Responsibilities

Duties/Responsibilities

1. Support, communicate, enforce and abide by all university and department policies, procedures and regulations.
2. Support the community office staff by performing assigned administrative responsibilities effectively and efficiently.
3. Assist in the opening, closing and transition of residence halls. This may require early arrival andlate departures, as well as working during break periods.
4. Function as a resource for accurate information concerning Housing and university operations.
5. Follow appropriate protocols in addressing incidents and potential policy violations
6. Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality.
7. Participate in all departmental and community training.
8. Participate in all meeting activities including, but not limited to: staff meetings, community staffmeetings and one-on-one meetings with supervisor.
9. Follow appropriate community desk policies and procedures including, but not limited to: keymanagement, equipment check-out and access control.
10. Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures.
11. Provide exemplary customer service to all residents, guests, visitors, faculty, and staff who interact with community desks and community office spaces.
12. Perform other duties consistent with the purpose of the position as assigned.

Percentage of time 100

Position Details

Position Information

Classification Title Student Assistant

FLSA Non-Exempt

UGA Job Code

FTE 0.50

Minimum Qualifications

Position Summary

This student position is generally the initial contact responsible for providing customer service to residents and guests at our communities' desks. In addition, a person in this position provides assistance to the community administrative assistant, residence hall director and/or graduate residents, and assistant directors with administrative tasks and serves as a resource of information to residents and guests. This student position is also responsible for distributing mail and packages for the community as well as managing keys in accordance with University Housing policies and procedures.

Relevant/Preferred Education, Experience, Licensure, Certification in Position

Knowledge, Skills, Abilities and/or Competencies

1. Must be enrolled on at least a half-time basis at the University of Georgia when classes are in session (i.e., enrolled in a minimum of six credit hours for undergraduate and professional students during fall/spring semesters; enrolled in a minimum of five credit hours for graduate students during fall/spring semesters). Credit hour minimums during the summer terms and during the last semester before graduation may be different. Consult the University Housing Human Resources office for additional information.
2. Must be in good standing with the Office of Student Conduct and University Housing. Good standing is defined as not being found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees. Additionally, good standing means that the student employee has participated in the student conduct process if charged with any violations and completed any sanctions that may be assigned by the prescribed deadline.
3. May not exceed 20 hours of work per week across all student staff positions if positions are held in multiple departments, except when classes are not in session and the student employee has prior permission from the supervisor. This includes online training, staff meetings and one-on-ones.
4. May not exceed 6 consecutive hours of work per shift.
5. Student employees are considered temporary employees. A temporary employee may be separated at any time for any reason without notice and either the employer or the employee can end the employment relationship. Such separation is not grievable or subject to appeal. ,Compensation,_and

Physical Demands

Standard for a normal office environment. Driving as needed to perform job duties.

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Is driving a requirement of this position? Yes

Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Carrie Chitwood

Recruitment Contact Email

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. Do you have previous experience working with University Housing? If so, where and when? (Open Ended Question)
2. Do you have another job on campus for the current academic year? If so, where and how many hours do you currently work per week? (Open Ended Question)
3. What interests you most about this position? (Open Ended Question)
4. Do you have a valid driver's license?
   • Yes
   • No
5. Are you currently enrolled at the University of Georgia for at least 6 credit hours (undergraduate) or 5 credit hours (graduate) for Fall 2024 (if you are applying before Fall or during Fall)? Or are you enrolled in those credit hours for the Spring 2025 (if you are applying after Fall)? (Open Ended Question)
6. Are you interested in working in Summer 2024?
   • Yes
   • No

Applicant DocumentsRequired DocumentsOptional Documents

1. Resume/CV
2. Cover Letter