- Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases.
- Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams.
- Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment.
- Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience.
- Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones.
- Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes.
- Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise.
- Bachelor's Degree with a focus in computer science, engineering, or a related field of study and at least 8 years of experience.
- Applicable DoD 8140 or DoD 8570 Certification.
- Master's Degree with a focus in computer science, engineering, or a related field of study.
- ITIL 4 Foundation Certification.
- 6 years+ of progressive technical implementation, team leadership, and customer relationship experience.
- Skilled in utilizing best practice engineering methods.
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- Performing strategic planning, including contributing recommendations with supporting data and preparing and executing action plans.
- Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams.
- Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
- Possess a minimum of five years of experience supporting highlevel and Senior Government Executive customers with IT requirements.
- Experience with USCENTCOM and familiarity with its mission.
- Knowledge and familiarity with USCENTCOM's IT environment.
- Active TS/SCI Security Clearance
- Required USCENTCOM Exercise support of up to 10% Travel during the Year to OCONUS Locations.
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Senior Systems Engineer - Tampa Palms, United States - General Dynamics Information Technology
Description
CYBER SYSTEMS ENGINEERTS/SCI Security Clearance required
Tampa, FL
NOTE:
ONSITE ROLE
General Dynamics seeks a Cyber Systems Engineer to provided infrastructure and systems designs, technical assessments, migration planning, system integration and delivery of virtualization technologies and subsequent network and storage components.
Duties and Responsibilities:
Provide Systems Engineering, configuration, administration, and operation support for the enterprise.
Support infrastructure and core services (such as Exchange, Active Directory, server and storage performance, virtualization, etc.).
Provide support in all IT service related engineering, design, development, and implementation of IT service management, not only as an organizational capability, but also as a strategic asset.
Maintain frequent and close coordination in the progress/support of enterprise architecture-related projects and provide functional and technical support to develop and update operational, systems, and technical architectures.
Specifies architecture requirements and maintains architectural artifacts for elements such as network bandwidth, systems and data interfaces, interoperability requirements, business process modeling notation, and identifies compliancy requirements.
Support hardware and software management; uses, monitors, and manages a software license repository, across the enterprise, for recording and tracking software licensing/support agreements.
Provide configuration management support in accordance with compliance and policies and procedures, using configuration management systems to record, track, monitor, and update component configurations and configuration items and changes and account for assets.
Required:
Work Requirements
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Years of Experience
6 + years of related experience
* may vary based on technical training, certification(s),
or degree
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Certification
CompTIA - Security+ - CompTIA
Travel Required
Less than 10%
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Citizenship
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.About Our Work
We are GDIT.
A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.