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    Director of eCommerce Account Management - Ferndale, United States - PetWise

    PetWise
    PetWise Ferndale, United States

    4 weeks ago

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    Description

    PetWise Inc. is a leading company in the pet products industry, known for its smart, stylish, innovative, and environmentally responsible products. Established in 1990, our products are available worldwide through various retail and online channels. We offer a collaborative work culture, opportunities for career advancement, competitive compensation, and benefits. Join our team and be part of shaping the future of the company.

    We are currently seeking a Director of eCommerce Account Management to join our growing eCommerce team. The ideal candidate will be an experienced sales leader responsible for managing our eCommerce accounts including Amazon, Chewy, Target Plus Marketplace, Wayfair, and more. The Director will need marketplace expertise, strong analytical skills, a proactive approach, and excellent negotiation skills to oversee our eCommerce business across different accounts. Reporting to the VP of eCommerce, the Director will lead a team of account managers, drive annual sales targets, manage vendor relationships, and optimize the sales funnel from traffic to conversion.

    Role Overview:

    Duties & Responsibilities:

    • Sales: Achieve annual sales goals by brand and location.
    • Account Management: Manage vendor relationships across various eCommerce platforms.
    • Marketplace Ownership: Develop sales strategies for different marketplaces.
    • Vendor Relationships: Build strong partnerships and joint business plans for growth.
    • Promotions: Coordinate promotional activities to align with brand strategies.
    • Profitability: Manage profitability with retail partners through pricing strategies.
    • Conversion: Optimize content and keywords to improve conversion rates.
    • Catalog Data: Ensure quality product data management in eCommerce portals.
    • Inventory & Forecasting: Collaborate on sales forecasting and inventory management.
    • Analysis & Reporting: Analyze eCommerce performance data and make data-driven recommendations.
    • Collaboration: Share results and best practices with cross-functional teams.

    Requirements:

    • Bachelor's degree in Marketing, Sales, or related field.
    • 9+ years of experience managing large Amazon businesses.
    • 5+ years of experience in managing multiple marketplaces.
    • Strong analytical and quantitative skills.
    • Experience using technology for solutions.
    • Proficiency in Excel, BI tools, and data analytics.
    • Ability to lead large projects and cross-functional teams.
    • Excellent written and verbal communication skills.

    Preferred Leadership Competencies:

    • Drives for Results: Focuses on achieving success and takes initiative.
    • Analyzes Issues: Identifies root causes and makes informed decisions.
    • Works Collaboratively: Works with others to achieve goals.
    • Challenges Convention: Encourages innovation and new approaches.
    • Builds Relationships: Values diversity and interpersonal interactions.

    PHYSICAL REQUIREMENTS:

    • Ability for physical tasks like standing, bending, and lifting up to 25 pounds.
    • Comfortable using a computer keyboard and calculator.
    • Majority of time spent indoors at a desk.

    ABOUT US:

    PetWise is a forward-thinking organization dedicated to customer satisfaction and innovation. Committed to sustainability, we lead in smart and stylish pet products. With a diverse brand portfolio, we are category leaders in various pet product segments. We value passionate individuals who drive continuous improvement and share our love for pets. Join us in designing the future of the Company.

    SALARY RANGE:

    The base salary range offered is $125,000 - $175,000, dependent on various factors including qualifications, experience, skills, and geographic location.


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