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    Cloud Infrastructure Engineer - Plano, United States - Tyler Technologies

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    Description

    The Cloud Infrastructure Engineer combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems deployed on private or public cloud platforms. This position will ensure the infrastructures services supporting Tyler's applications maintain uptime and reliability. Additionally, focus on optimizing existing systems, building infrastructure, and eliminating work through automation using the latest guidelines set by the enterprise security, engineering, and development guidelines.

    As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

    h2

    • Engineer and maintain systems that support core infrastructure services for Tyler's private cloud.
    • Maintain, migrate and troubleshoot Tyler's VMware Cloud environment on AWS (VMC).
    • Accountable for backend AWS services related to the support of VMC.
    • Administer and manage Tyler's public cloud infrastructure leveraging industry leading cloud services including AWS, GCP and Azure.
    • Participate in an on-call rotation.
    • Work with 3rd party vendors to troubleshoot and implement technologies.
    • Use automation to streamline manual tasks.
    • Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions.
    • Prepare and maintain documentation on operational tool sets and cross-train personnel on their use and maintenance.
    h2
    • College degree with a focus in computer science or related field, or comparable work experience.
    • Five years IT career spanning any of the following: support, development, infrastructure and/or data analytics/dba
    • Strong skills in virtualization technologies like VMware or VMC.
    • Hands on experience with the migration of workloads between environments.
    • Excellent communication and documentation skills.
    • Excellent troubleshooting and analytical skills.
    • Familiarity with storage array concepts.
    • Experience with cloud computing like AWS, GCP and Azure.
    • Technology certifications welcomed.
    • Solid understanding of agile methodologies.
    • Adhere to a strict change control policy, with an eye toward never violating PCI, CJIS, SSAE or other standards-based certifications maintained within the Tyler Environment.
    • Manage and prioritize multiple projects of varying length and complexity, keeping leadership informed of progress and needs while working and coordinating with multiple stakeholders.
    • Handle advanced server, infrastructure, virtualization, and scripting technologies with minimal assistance.
    • Stay educated on the newest IT tools and technologies.
    • Required to undergo and satisfactorily pass a fingerprint background check (for CJIS requirements).
    State-Specific Salary Range Disclosure Requirements
    Salary will generally fall between $65,279 - $130,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

    Great Place to Work & Grow Your Career
    Come join us as we transform the public sector Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .

    Taking Care of You & Your Family
    Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .

    Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.


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