Computer Scientist - Maryville, United States - Radiant Ventures
Description
"Become who you've always wanted to be. Live excellence. Create new things together. And fully unleash your potential. This is your path at Gleiss Lutz - one of the leading international law firms. With 9 locations. Interdisciplinary teams. And a mission: to help shape the future. That's why we are looking for the best in many disciplines.MAKE YOUR CONTRACT WITH THE FUTURE.
For our location in Berlin, we are looking for you as
IT Services Specialist (m/w/d)
As part of the IT team, you will provide technical support in 1st and 2nd level via telephone, email, ticketing system, and in person.
You will also take on responsibility in various administrative areas.
- Advising and supporting users on hardware and software issues in the user help desk according to ITIL
- Ensuring a high level of service quality while adhering to IT processes and guidelines
- Maintaining hardware and software in our ITSM asset management and automated software distribution
- Further developing our modern hybrid cloud infrastructure
- Participating in firm-wide IT projects, assuming system responsibility and topic responsibilities
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