- Develop a readiness engagement plan and assign agencies to Readiness Coordinators.
- Collaborate with the Program Management Office workstreams to understand new or changing business processes.
- Maintain a list of technical tasks required for go-live and understand desktop system requirements.
- Conduct change readiness assessments, oversee readiness liaisons' work, and coordinate agency change readiness activities.
- Create agency-specific readiness plans covering communications, organizational/operational readiness, technical readiness, security provisioning, and training.
- Provide regular reports on challenges, risks, and mitigation plans.
- Develop and maintain effective relationships with program team members, agency employees, and stakeholders.
- Coordinate efforts with other team members and provide post-implementation support.
- Extensive experience with large organizations, assessing impacts, identifying changes, and implementing action plans for process transition.
- Strong managerial skills to oversee, coach, and motivate others, providing timely feedback for desired performance levels.
- Experience with transformational change initiatives and preparing people for technology change.
- Excellent analytic, problem-solving, and root cause identification skills.
- Good business acumen and understanding of organizational challenges.
- Strong interview, presentation, communication (oral and written), and interpersonal skills.
- Flexibility to prioritize and adapt to dynamic program needs.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook).
- Willingness to travel within Massachusetts if required.
- Basic understanding of Financials functions, particularly in large public sector organizations.
- Knowledge of business process mapping basics.
- Project management experience.
- Bachelor's degree in a related field with 3-5 years of experience in change management coordination in a large-scale organization.
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Program Readiness Lead - Boston, United States - NavitsPartners
Description
Job Description
Job DescriptionJob Title: Program Readiness Lead
Duration: 1 year (Multi-year project with high possibility of extension)
Location: HYBRID (Boston, MA
Extension: Likely to be extended into FY25
Max Hours/week: 37.5 hrs/week
Position Summary:
The Program Readiness Lead will oversee a team of readiness liaisons and collaborate closely with agency representatives and software integrator (SI) staff. This role involves preparing agencies for the implementation of a new financial solution, assessing their readiness for adopting changing business practices, and providing support throughout the process. The Readiness Lead plays a crucial role in facilitating anticipated changes in business processes, requiring expertise in change management principles, methodologies, and tools, as well as strong organizational and communication skills.
Specific Duties:
Under the direction of the Change Management Lead, the Readiness Lead will:
Required Skills:
Preferred Skills:
Minimum Entrance Requirements: