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    Program Readiness Lead - Boston, United States - NavitsPartners

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    Job Description

    Job Description

    Job Title: Program Readiness Lead
    Duration: 1 year (Multi-year project with high possibility of extension)
    Location: HYBRID (Boston, MA
    Extension: Likely to be extended into FY25
    Max Hours/week: 37.5 hrs/week

    Position Summary:
    The Program Readiness Lead will oversee a team of readiness liaisons and collaborate closely with agency representatives and software integrator (SI) staff. This role involves preparing agencies for the implementation of a new financial solution, assessing their readiness for adopting changing business practices, and providing support throughout the process. The Readiness Lead plays a crucial role in facilitating anticipated changes in business processes, requiring expertise in change management principles, methodologies, and tools, as well as strong organizational and communication skills.

    Specific Duties:
    Under the direction of the Change Management Lead, the Readiness Lead will:

    • Develop a readiness engagement plan and assign agencies to Readiness Coordinators.
    • Collaborate with the Program Management Office workstreams to understand new or changing business processes.
    • Maintain a list of technical tasks required for go-live and understand desktop system requirements.
    • Conduct change readiness assessments, oversee readiness liaisons' work, and coordinate agency change readiness activities.
    • Create agency-specific readiness plans covering communications, organizational/operational readiness, technical readiness, security provisioning, and training.
    • Provide regular reports on challenges, risks, and mitigation plans.
    • Develop and maintain effective relationships with program team members, agency employees, and stakeholders.
    • Coordinate efforts with other team members and provide post-implementation support.

    Required Skills:

    • Extensive experience with large organizations, assessing impacts, identifying changes, and implementing action plans for process transition.
    • Strong managerial skills to oversee, coach, and motivate others, providing timely feedback for desired performance levels.
    • Experience with transformational change initiatives and preparing people for technology change.
    • Excellent analytic, problem-solving, and root cause identification skills.
    • Good business acumen and understanding of organizational challenges.
    • Strong interview, presentation, communication (oral and written), and interpersonal skills.
    • Flexibility to prioritize and adapt to dynamic program needs.
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook).
    • Willingness to travel within Massachusetts if required.

    Preferred Skills:

    • Basic understanding of Financials functions, particularly in large public sector organizations.
    • Knowledge of business process mapping basics.
    • Project management experience.

    Minimum Entrance Requirements:

    • Bachelor's degree in a related field with 3-5 years of experience in change management coordination in a large-scale organization.

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